Travelex launches new partnerships and stores around the globe

Travelex launches new partnerships and stores around the globe
Edited by Travel Weekly


    Travelex has launched more than 20 new bureaux and partnerships across Europe, Asia-Pacific, the Middle East and Brazil as international aviation continue to rebound post-pandemic.

    Travelex has opened eight new stores in the APAC region in 2023, including a new retail store at Penang International Airport. The bureau, which is Travelex’s very first retail store in the North of Malaysia (Penang), brings the total number of stores in Malaysia to eight, with two further stores – including an on-the-move kiosk – set to be launched in the coming months.

    In Australia, Travelex has opened new bureaux in Brisbane, located at the historic Anzac Square Arcade in the heart of Brisbane’s CBD, and in Mandurah, Western Australia. In New Zealand Travelex has also opened new stores in Albany and Nelson. Furthermore, Travelex has signed a partnership with Bank of New Zealand (BNZ) which has seen BNZ refer all its travel money services to Travelex.

    New Travelex spot in Brisbane (Supplied)

    In China, Travelex has opened two new stores at Chongqing Airport (one at arrivals and one at departures), whilst at Sendai Airport in Japan Travelex has opened a new landside store, its 73rd location in the country.

    At Hong Kong International Airport, Travelex has also extended its contract to operate its eight bureaux across arrivals, departures and transit areas (both airside and landside) by a further three years.

    In Europe, two new bureaux have opened at Frankfurt Airport (both landside) and two at Schiphol Airport (one landside and one airside), with all four new bureaux also offering FX ATM services. The new stores mean Travelex now operates nine sites at Schiphol Airport and 15 at Frankfurt Airport in total.

    New Travelex spot in Frankfurt (Supplied)

    In the UK, Travelex’s ATM click & collect service has been expanded following a pilot at Heathrow Terminal 5: 54 click & collect ATMs across all four operational Heathrow terminals are now live, plus a further 24 at Manchester Airport and seven at Birmingham Airport, allowing customers to pre-order their cash for collection via the ATM before they fly.

    In Brazil, Travelex has opened seven new bureaux, including four in São Paulo, one in Rio de Janeiro, one in Minas Gerais and one in Santa Catarina. Travelex has also announced a partnership with CCR Aeroportos, one of Brazil’s largest airport operators, and has plans to open stores at three more airports (Navegantes, in Santa Catarina, Goiânia and Curitiba), taking the total number stores across Brazil to more than 120.

    In the Middle East, Travelex has launched a new bureau at Dubai International Airport. The new store, located at airside departures, is focused on serving FX and Vat Refund customers, and means Travelex now has 31 stores at DXB and 52 in the UAE in total, as well as 26 ATMs.

    New Travelex spot in Dubai (Supplied)

    Travelex has also launched a new On The Move kiosk at Muscat Airport, serving customers using either of the airport’s two premium lounges, as well as guests at the airport hotel. This new mobile store is one of two new expansions at the airport, with a pre-immigration store planned to open later this year.

    “We’re delighted to have hit the ground running in 2023, including the launch of more than 20 new stores across four continents,” Richard Wazacz, Travelex CEO, said.

    “With international travel returning more quickly than anticipated, we are fully focussed on simplifying our customers’ access to international money however and whenever. These new stores and partnerships, plus the expansion of ATM click-and-collect across the UK, will play an important role on that journey.”

    The new bureaux openings come as the latest IATA passenger figures show that international aviation passenger traffic worldwide is now at 81.6% of March 2019 levels.

    Latest News

    • Products

    Embrace the journey: Traversing the world with the Shokz OpenRun

    If you’ve been on the wrong side of a final call in the airport, or missed the stop on rail journey, it might be time to invest in a pair of Shokz OpenRun headphones. Originally marketed as headphones for fitness fanatics, runners or cyclists with a keen to steer clear of a prang with a car, […]

    • Tour Operators
    • Tourism

    TTC: Deals are driving up demand for September trips

    The latest market research from TTC Tour Brands shows interest in international leisure travel remains high for 2024, with 77 per cent of Australians over 18 still planning trips this year. Notably, 28 per cent of those travellers are eyeing September for their journeys. Europe continues to be the most popular destination, with 68 per […]

    • Aviation

    Qantas ‘working urgently’ to fix app data leak

    Qantas is looking into customer reports that passengers have this morning been able to access other passengers’ personal information on the airlines app. X user Lachlan posted that he was able log into different accounts every time he opened the app. My @Qantas app logs me in to a different person each time I open […]

    • Hotels

    Revamped Wailoaloa Beach hotel opens as Crowne Plaza Fiji Nadi Bay Resort & Spa

    Crowne Plaza Fiji Nadi Bay Resort & Spa is open and ready for bookings after the first phase of a multi-million-dollar transformation. Part of IHG Hotels & Resorts’ premium collection, the transformation has seen the completion of 106 guestrooms showcasing contemporary interiors reflective of the premium Crowne Plaza brand and is a first for the […]

    • Luxury
    • News

    Kamalaya Koh Samui clinches clutch of wellness awards

    Kamalaya Wellness Sanctuary & Holistic Spa has so far clinched five prestigious awards in 2024, including being inducted into the ‘Hall of Fame’ at the World Spa & Wellness Awards in London. Founders of the Koh Samui sanctuary and spa John and Karina Stewart expressed their heartfelt gratitude for the awards. “We are profoundly honoured […]