Rex dominates in government reliability rankings

Rex dominates in government reliability rankings
Edited by Travel Weekly


    Rex Airlines has again been confirmed as Australia’s most reliable airline for the month of July,
    leading the table by a wide margin, according to the official publication by the Bureau of Infrastructure and Transport Research Economics (BITRE).

    Domestic jet operations – on-time departure. (Supplied)

    Rex led the pack for both domestic and regional operations with the Qantas Group a distant second and the Virgin Australia Group recording a sub 60 per cent performance for on-time Departure.

    Rex’s performance is even more spectacular for cancellations, with the Qantas Group recording 100 per cent more cancellations compared to Rex’s and Virgin Australia Regional Airlines showing over 600 per cent higher than Rex Regional.

    Regional operations – on-time departure. (Supplied)

    “All airlines in the world are severely impacted by the aviation supply chain dislocation as well as chronic shortage of crew and engineers,” executive chairman, REX, Lim Kim Hai, said.

    “Rex is no different and we are not proud of our current performance. Many passengers have been inconvenienced and we sincerely apologise for this.”

    “I know that it is small consolation for our disrupted passengers to know that their problems would have been magnified many fold if they flew with our competitors, but that unfortunately is the state of aviation today.

    “All I can say is that my entire management team is working relentlessly every single day to minimise disruptions and to fix the issues within our control and we will continue this effort till we regain the old benchmarks of reliability for which we are well known.”

    Cancellation rates. (Supplied)

    Rex is Australia’s largest independent regional and domestic airline operating a fleet of 58 Saab 340 and 8 Boeing 737-800NG aircraft to 57 destinations throughout all states in Australia.

    In addition to the airline Rex, the Rex Group comprises wholly owned subsidiaries Pel-Air Aviation (air freight, aeromedical and charter operator), the Australian Airline Pilot Academy with campuses in Wagga Wagga and Ballarat, and propeller maintenance organisation, Australian Aerospace Propeller Maintenance.

    Rex is also a 50 per cent shareholder of National Jet Express (NJE), a premier Fly-In-Fly-Out (FIFO), charter and freight operator.

    Latest News

    • Products

    Embrace the journey: Traversing the world with the Shokz OpenRun

    If you’ve been on the wrong side of a final call in the airport, or missed the stop on rail journey, it might be time to invest in a pair of Shokz OpenRun headphones. Originally marketed as headphones for fitness fanatics, runners or cyclists with a keen to steer clear of a prang with a car, […]

    • Tour Operators
    • Tourism

    TTC: Deals are driving up demand for September trips

    The latest market research from TTC Tour Brands shows interest in international leisure travel remains high for 2024, with 77 per cent of Australians over 18 still planning trips this year. Notably, 28 per cent of those travellers are eyeing September for their journeys. Europe continues to be the most popular destination, with 68 per […]

    • Aviation

    Qantas ‘working urgently’ to fix app data leak

    Qantas is looking into customer reports that passengers have this morning been able to access other passengers’ personal information on the airlines app. X user Lachlan posted that he was able log into different accounts every time he opened the app. My @Qantas app logs me in to a different person each time I open […]

    • Hotels

    Revamped Wailoaloa Beach hotel opens as Crowne Plaza Fiji Nadi Bay Resort & Spa

    Crowne Plaza Fiji Nadi Bay Resort & Spa is open and ready for bookings after the first phase of a multi-million-dollar transformation. Part of IHG Hotels & Resorts’ premium collection, the transformation has seen the completion of 106 guestrooms showcasing contemporary interiors reflective of the premium Crowne Plaza brand and is a first for the […]

    • Luxury
    • News

    Kamalaya Koh Samui clinches clutch of wellness awards

    Kamalaya Wellness Sanctuary & Holistic Spa has so far clinched five prestigious awards in 2024, including being inducted into the ‘Hall of Fame’ at the World Spa & Wellness Awards in London. Founders of the Koh Samui sanctuary and spa John and Karina Stewart expressed their heartfelt gratitude for the awards. “We are profoundly honoured […]