Airline embroiled in website scam duping travellers with fake tickets

shot of the word scam

Malindo Air has warned its customers about an online scam impersonating the airline to sell phony tickets.

According to the Malaysian carrier, the fake website flymalindoairways.com has been selling Malindo Air tickets via a “dubious payment gateway” that is not registered with the airline system and the tickets themselves are not captured on the airline’s database.

“Malindo Air would like to advise the public to be wary over fake reservation platforms and ensure that ticket booking is done via Malindo Air’s official website (malindoair.com) and registered online travel agencies (OTA) only,” the airline said in a post on its website.

“Malindo Air has filed an official report to MyCert on flymalindoairways.com. A police report is also underway.”

When Travel Weekly visited the flymalindoairways.com home page, all that was there was a notice that said the website was “currently under maintenance”.

“We should be back shortly. If you need any assistance please email us reservations@flymalindoairways.com. Thank you for your patience,” the post said.

The fraudulent website followed more devastating news for the Malaysian airline, with Malay Mail reporting that COVID-19 had forced it to sack more than half of its workforce.

Malindo Airways is expected to cut about 2,200 jobs from its 3,200-strong workforce.

It is also expected to reduce its fleet size to five Boeing 737 jets and six ATR turboprops.


Image source: iStock/Kameleon007

Latest News

  • Products

Embrace the journey: Traversing the world with the Shokz OpenRun

If you’ve been on the wrong side of a final call in the airport, or missed the stop on rail journey, it might be time to invest in a pair of Shokz OpenRun headphones. Originally marketed as headphones for fitness fanatics, runners or cyclists with a keen to steer clear of a prang with a car, […]

  • Tour Operators
  • Tourism

TTC: Deals are driving up demand for September trips

The latest market research from TTC Tour Brands shows interest in international leisure travel remains high for 2024, with 77 per cent of Australians over 18 still planning trips this year. Notably, 28 per cent of those travellers are eyeing September for their journeys. Europe continues to be the most popular destination, with 68 per […]

  • Aviation

Qantas ‘working urgently’ to fix app data leak

Qantas is looking into customer reports that passengers have this morning been able to access other passengers’ personal information on the airlines app. X user Lachlan posted that he was able log into different accounts every time he opened the app. My @Qantas app logs me in to a different person each time I open […]

  • Hotels

Revamped Wailoaloa Beach hotel opens as Crowne Plaza Fiji Nadi Bay Resort & Spa

Crowne Plaza Fiji Nadi Bay Resort & Spa is open and ready for bookings after the first phase of a multi-million-dollar transformation. Part of IHG Hotels & Resorts’ premium collection, the transformation has seen the completion of 106 guestrooms showcasing contemporary interiors reflective of the premium Crowne Plaza brand and is a first for the […]

  • Luxury
  • News

Kamalaya Koh Samui clinches clutch of wellness awards

Kamalaya Wellness Sanctuary & Holistic Spa has so far clinched five prestigious awards in 2024, including being inducted into the ‘Hall of Fame’ at the World Spa & Wellness Awards in London. Founders of the Koh Samui sanctuary and spa John and Karina Stewart expressed their heartfelt gratitude for the awards. “We are profoundly honoured […]