Aviation

Airline embroiled in website scam duping travellers with fake tickets

Malindo Air has warned its customers about an online scam impersonating the airline to sell phony tickets.

According to the Malaysian carrier, the fake website flymalindoairways.com has been selling Malindo Air tickets via a “dubious payment gateway” that is not registered with the airline system and the tickets themselves are not captured on the airline’s database.

“Malindo Air would like to advise the public to be wary over fake reservation platforms and ensure that ticket booking is done via Malindo Air’s official website (malindoair.com) and registered online travel agencies (OTA) only,” the airline said in a post on its website.

“Malindo Air has filed an official report to MyCert on flymalindoairways.com. A police report is also underway.”

When Travel Weekly visited the flymalindoairways.com home page, all that was there was a notice that said the website was “currently under maintenance”.

“We should be back shortly. If you need any assistance please email us reservations@flymalindoairways.com. Thank you for your patience,” the post said.

The fraudulent website followed more devastating news for the Malaysian airline, with Malay Mail reporting that COVID-19 had forced it to sack more than half of its workforce.

Malindo Airways is expected to cut about 2,200 jobs from its 3,200-strong workforce.

It is also expected to reduce its fleet size to five Boeing 737 jets and six ATR turboprops.


Image source: iStock/Kameleon007

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