Forty-year hospitality veteran Ricky Jeffs used Victoria’s harsh Covid lockdowns to create a future strategy for ERDI hotels, including the development of a registered hospitality school. With hotels no stranger to brand loyalty but online pricing often prioritised over quality of service, how does a hotel group keep customers coming back for more, whilst also […]

A survey by the Australian Tourism Export Council (ATEC) has revealed local tourism businesses are paying up to twice as much in marketing costs compared to pre-COVID. The news comes as many businesses cite a range of pressures on marketing budgets including increased spending by competitor nations, costs of attending tradeshows and rising advertising costs. […]

The Australian family-owned APT Travel Group is expanding its Travelmarvel fleet in Europe to meet growing demand, adding a sister ship to the existing fleet of three contemporary vessels. The company said it is significant investment in response to the positive feedback it has already received to its existing Travelmarvel fleet of three ships which […]

W Melbourne has developed three new wedding packages to reinvigorate some of the city’s most unique events spaces. Launching a range of all-inclusive packages curated to showcase the overall hotel offering, each has been developed with the guest in mind, reinforcing W Melbourne’s commitment to exceptional customer service. Boasting six event rooms, four breakout rooms […]

SKYE Suites has partnered with IMG, the owner and operator of Australian Fashion Week (AFW) as the official accommodation partner for the fourth year in a row. This year SKYE Suites will again host international fashion buyers, designers, and models and are delighted to have Shark Beauty, an innovator in the personal care industry with their […]

Roadshow Viet Nam – Ho Chi Minh City is back on the road in a bid to boost the popular city as a tourism and trade destination to the Australian market. Travel trade, including travel agents, are invited to see what is on offer in a country that has become increasingly popular and a favourite destination for […]

After an exceptional start to the year, Norwegian Cruise Line (NCL) has bolstered its sales team with the appointment of two new BDM’s reporting to director field sales AUS/NZ, Angela Middleton. Brad Hanna is the new BDM for both South and Western Australia, a committed cruise enthusiast who has industry experience working as a cabin […]

We're sure the best partnerships come about over a long lunch, so that's something Josh can look forward to.

Azamara Cruises is celebrating the beginning of a new chapter as Dondra Ritzenthaler officially begins her role as the company’s chief executive officer. A travel industry veteran with more than four decades of experience, Ritzenthaler has become known for her passion, positivity and dedication to travel partners. With extensive experience in the cruise industry, proven […]

TTC Tour Brands is hosting a Masterclass series this May and June to make it ‘easy-as’ for agents to unlock all the tips and tricks of selling across its five brands. Across weekly Wednesday sessions TTC Tour Brands is shining a spotlight on selling its brands and Groups. Each Masterclass will provide a 15–20-minute key insight session […]

This top female team at the Dorsett Melbourne aims to take the hotel to new heights - even the lucky eighth floor.

'Connect-Stay-Experience', that's the Western Sydney's tourism taskforce's motto. We sort of prefer 'West Is Best'!

Say hello to a good time and make sure you're at 2025's edition!

We apologise in advance for winding Karen up as our State of Origin sledging begins to ramp up.

Sort of like a hostel, but far, far ritzier!

Forget McDonald's or the sushi that's been there all day, dining at Sydney Airport just got a whole let better!

If the lead image wasn't enough to convince you this is next-level luxury, take a peep inside.

How's it? We've requested a bag full of biltong on our reporter's return from this shindig.

It may have been laughed off at first mention in the APT offices, but now it's here, APT are on top of the game!

Another one bites the dust. We hope you sang to the tune when reading that!

Stoked baby! Or was that a typo?

Avalon rail connection? Bring it on! In two years, say officials, but we say they've got Buckley's.

It's almost like the organisers read our article on sustainable fuel this week.

China travel guru Wendy Wu should have no trouble ordering 100 dumplings for key travel agents on her mega famil.

So Netball Australia draws its moral line somewhere between Gina Rinehart and Oaks Hotels & Resorts.

Expat Aussie Andrew Boxall steps off a Flight Centre gig to plant the flag as UK Tourism Australia GM.

Only problem is you'll get stuck on the Spit Bridge on the way back, after you finish your meal.

You can look but you can't touch. At least that's what it feels like when reading an article on this masterpiece.

Flight Centre taking inspiration from Qantas' Red tail sale yesterday, someone's gotta change for the next round.

Save your money and travel and go solo, just don't spend it all buying friends at the bar.

Etihad's giving you free hotel stays on your stopover while Qantas pays fines for ripping people off.

New MSC Australia boss, Antonio Paradiso, spills the Caribbeans on where he expects Aussie cruisers will go next.

Hands off! Influencers invited on holiday and told not to post anything. We can assure you they're back at it now.

Diana Ross on opening night, Keanu's Dogstar band and a dozen lobster rolls. All in a week's work at IPW 2024.

Disney's booming cruising business is set to knock Disneyland experiences out of the park.

When flying's a pitch. Airline lite Scoot offers a standard seat pitch of 29” on its new 112-seater.