SHOCKING: Luxury hotels apologise for dodgy cleaning practices

SHOCKING: Luxury hotels apologise for dodgy cleaning practices

Hidden camera footage has revealed cleaners in more than a dozen five-star hotels in China using dirty towels to clean toilets, cups and showers.

yuck

The 12-minute video, that was posted to popular Chinese social media site, Weibo, also showed cleaning staff washing cups and mugs with the same sponge used to wipe down the shower and sink, according to the ABC.

China’s Ministry of Culture and Tourism has ordered an investigation into the breaches of hygiene standards, and 11 of the 14 hotels involved, including the Waldorf Astoria in Shanghai and the Park Hyatt in Beijing, have since apologised.

The Waldorf Astoria, Shanghai

The Waldorf Astoria, Shanghai

The viral footage was posted by a blogger using the pseudonym Huazong, who said he spent more than 2,000 nights in 147 five-star hotels in several major Chinese cities.

In one hotel featured, Huazong’s caption indicated that a hotel he paid $317 a night for was washing dishes with a cloth that was stored next to a used toilet-cleaning brush.

The clip has since been shared 80,000 times, and a topic section dedicated to it on Weibo has been clicked on 99 million times, according to the ABC.

“Even the best hotels in China, their hygiene and ethics levels are not comparable to a small hotel in Japan,” one user wrote.

“Everyone knows about it, the hotel has high and low levels. But some people have no bottom line,” said another.

All we can say is we’ll definitely be soaking any cups at hotels in hand sanitiser before we use them in the future.

Yuck.

Latest News

  • Tour Operators

TTC’s hosting a masterclass series for Aussie agents unlocking the secrets of its five brands

TTC Tour Brands is hosting a Masterclass series this May and June to make it ‘easy-as’ for agents to unlock all the tips and tricks of selling across its five brands. Across weekly Wednesday sessions TTC Tour Brands is shining a spotlight on selling its brands and Groups. Each Masterclass will provide a 15–20-minute key insight session […]

  • Destinations

Tropical North Queensland action-packed events calendar for adventure enthusiasts

Sporting enthusiasts and adventure seekers are gearing up for an action-packed year in Tropical North Queensland, with a lineup of sports events and adrenaline-pumping experiences set to take centre stage in 2024. Leading the charge is the highly-anticipated return of the Crankworx World Tour ‘Paradise Edition’ to Cairns from 22-26 May 2024. The mountain biking […]

  • Travel Agents

Disney Days returns with Inside Out 2 showing in Sydney, Brisbane, Melbourne and Auckland

Time is running out for agents to register their Expression of Interest to an exclusive screening of the much-anticipated Disney and Pixar film, Inside Out 2, hosted by Disney Destinations Australia/New Zealand team and partner United Airlines. Places are limited and applications must be in by 17 May. In addition to the screening of the […]