Breaking: Domestic and international flights in and out of Auckland cancelled

Two airplanes approaching for landing with beatiful stormy clouds background
By Dan lake


Air New Zealand has confirmed it has suspended its domestic flights in and out of Auckland for the remainder of the day as Cyclone Gabrielle continues to cause chaos across New Zealand.

This is expected to affect around 55 flights.

The announcement came at the same time Auckland International Airport said all services – including international – would be suspended due to high winds.

“Ground handling operations (baggage loading/unloading) have needed to pause due to wind speed on the airfield, and the need to protect the safety of airport workers. Our apologies to anyone who is experiencing delays. Please bear with us as we manage through the impact of Cyclone Gabrielle. We’ll keep you updated,” the airport’s statement said.

Air New Zealand Chief Operational Integrity and Safety Officer Captain David Morgan says the strength and direction of winds at Auckland Airport are making it challenging to service aircraft, and it would be unsafe for our people to continue to operate in these conditions.

Air New Zealand’s restart plans may still change depending on forecast weather conditions across the next 24 hours.

Auckland International Airport had the following advice for travellers:

  • Travellers are advised that airline schedules may be disrupted for several days as operations gradually return to normal and only come to the airport if you have a confirmed booking on a flight scheduled to depart.

  • Both international and domestic terminals are expected to be busy when travel resumes. We thank you for your patience.

  • Travellers should check airline websites, travel apps or email for airline or travel agent updates before leaving for the airport, and monitor Auckland Airport social media channels for updates about airport operations

  • Stay up to date with the latest information on your route to the airport on the Waka Kotahi websiteor AT for updates to the public transport network

  • We recommend you pack any essential medication and a change of clothes in your carry-on baggage just in case your travel is disrupted

  • Terminal retailers and dining options are expected to operate as normal

  • Auckland Airport car parks and pick-up / drop-off areas remain operational. Make sure you park safely within dedicated spaces and ensure your vehicle is locked, windows closed and lights off. Use the free bus service from Car Parks D & E for easy transfer to the international terminal. More information on parking at the airport here

  • Park and ride bus services – For the domestic terminal these will operate every 20 minutes, for the international terminal bus services will operate as normal, weather dependent.

  • The SkyDrive (city bus service), the Airport – Puhinui bus link, and the Yellow bus service is operating as normal, weather dependant. Public transport information can be found on the AT website

  • Taxis and ride sharing services are operating from both terminals.

  • For international travellers with accessibility requirements, please use the mobility valet, the dedicated spaces public pick up/drop off, the designated spaces in the short-term car park alongside the Novotel, or the bus operating from Car Parks D & E that kneels on request.

  • Should you need accommodation, there are a number of local and city hotels that are open and may have capacity

  • Stay up to date with storm warnings via the MetService Te Ratonga Tirorangi website or app

  • If you are a foreign visitor to New Zealand and need any specific support, please contact your country’s embassy, contact details for embassies are via this link https://www.mfat.govt.nz/en/embassies/

  • Due to cyclone Gabrielle, the Lost Property office will be closed for collections on Monday 13 and Tuesday 14 February. It will re-open on Wednesday 15 February. We will continue to collect, log and store items found in the terminal during this time.

  • The Collection Point is open at international terminal for both arriving and departing flights now. Please check with your airlines for the latest information on the flights (or refer to our AIAL flight board). If your flight details have changed or you need assistance with your recent purchase please contact us at help@themall.co.nz

Updates to Auckland Airport’s operations will be shared on our website and social media channels Facebook: Auckland Airport, Twitter: @AKL_Airport, and Instagram: aucklandairport.

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