Marriott announces key leadership changes

Portraits

Marriott International has announced that longtime senior executive Dave Grissen will retire after 36 at the hospitality group.

Grissen (pictured above), who has been leading Marriott’s Americas business for the past 11 years, will step down from his role towards the end of the year, before retiring in the first quarter of 2021.

Marriott president and CEO Arne Sorensen said it was hard for him to picture the company without Grissen.

“Dave is the consummate strategist with the mind of an operator. He is as equally skilled at driving successful implementation as he is at looking over the horizon to identify that next, new idea,” he said.

“Perhaps his most important legacy is the work he has done to champion leadership training and the impact that had developing new leaders and driving performance at our hotels across the region.

Sorensen revealed that he started talking to Grissen about his potential retirement last year.

“We knew we would need time to prepare for transition,” he said.

“Dave will be fully engaged with us until he steps out of his current role, which allows us to begin the work necessary to be able to fill the void he will leave.”

Marriott has also announced plans for the company’s lodging operations to be consolidated under two veteran Marriott execs after Grissen steps down.

Under this plan, Liam Brown will take on the role of group president for North America, and Craig Smith will take on the role of group president for the company’s international operations.

Brown is currently Marriott’s group president for Europe, the Middle East and Africa, while Smith is working as its group president for the Asia-Pacific region.

“The changes we are making will help define a new era for our organisation – one that will accelerate our global aspirations,” Sorenson said.

“We are lucky to have such a deep executive bench to draw from. Both Craig and Liam are superbly talented and will bring tremendous experience to these roles.”

In addition, the company announced that J.W. Marriott, Jr. plans to transition to the role of chairman emeritus in 2022.

In anticipation of that event, the company expects David Marriott, currently president of US full service at Managed by Marriott, will join the board of directors in 2021.

Should David Marriott join the board, the company expects he will step down as an executive of the company at that time, in anticipation of assuming the position of chairman.

“David is well-suited to join our board and I know he will bring not only his operations and sales experience, but also his deep understanding of Marriott’s culture to board-level conversation and decision-making,” Sorenson said.

Latest News

  • Products

Embrace the journey: Traversing the world with the Shokz OpenRun

If you’ve been on the wrong side of a final call in the airport, or missed the stop on rail journey, it might be time to invest in a pair of Shokz OpenRun headphones. Originally marketed as headphones for fitness fanatics, runners or cyclists with a keen to steer clear of a prang with a car, […]

  • Tour Operators
  • Tourism

TTC: Deals are driving up demand for September trips

The latest market research from TTC Tour Brands shows interest in international leisure travel remains high for 2024, with 77 per cent of Australians over 18 still planning trips this year. Notably, 28 per cent of those travellers are eyeing September for their journeys. Europe continues to be the most popular destination, with 68 per […]

  • Aviation

Qantas ‘working urgently’ to fix app data leak

Qantas is looking into customer reports that passengers have this morning been able to access other passengers’ personal information on the airlines app. X user Lachlan posted that he was able log into different accounts every time he opened the app. My @Qantas app logs me in to a different person each time I open […]

  • Hotels

Revamped Wailoaloa Beach hotel opens as Crowne Plaza Fiji Nadi Bay Resort & Spa

Crowne Plaza Fiji Nadi Bay Resort & Spa is open and ready for bookings after the first phase of a multi-million-dollar transformation. Part of IHG Hotels & Resorts’ premium collection, the transformation has seen the completion of 106 guestrooms showcasing contemporary interiors reflective of the premium Crowne Plaza brand and is a first for the […]

  • Luxury
  • News

Kamalaya Koh Samui clinches clutch of wellness awards

Kamalaya Wellness Sanctuary & Holistic Spa has so far clinched five prestigious awards in 2024, including being inducted into the ‘Hall of Fame’ at the World Spa & Wellness Awards in London. Founders of the Koh Samui sanctuary and spa John and Karina Stewart expressed their heartfelt gratitude for the awards. “We are profoundly honoured […]