Norwegian Star stuck at sea, passengers ranting

Norwegian Star stuck at sea, passengers ranting

Passengers aboard The Norwegian Star are frustrated over the delays caused by last Friday’s engine failure.

The ship on route to Auckland, New Zealand, was towed back to Melbourne after it lost engine power last Friday just 30kms off Victoria’s East coast.

Passengers aboard The Norwegian star have expressed their frustration with lengthy delays and disrupted holiday plans after being told they should expect to wait three to five days before the vessel can continue on, the ABC reports.

The company expect the itinerary that commenced in Auckland on February 18 to operate as originally scheduled. While the ship undergoes repairs All guests were welcome to stay onboard while the ship docked in Melbourne and spend the time delay in Melbourne, until repairs are complete.

Not all passengers are pleased with the extra leisure time in Melbourne.

Rita Scher from New Jersey told the ABC she spent hours planning the trip, and will now miss three quarters of the ports she had scheduled to visit.

“We really put our heart and soul into this once in a lifetime trip and it’s not turning out exactly the way it’s supposed to,” Scher told the ABC.

The company has assured all passengers that they will receive compensation for the delays with full refunds, and paid flights to Auckland of up to $350 pp.

image from www.cruise-ships.com

 

Email the Travel Weekly team at traveldesk@travelweekly.com.au

Norwegian Star

Latest News

  • Products

Embrace the journey: Traversing the world with the Shokz OpenRun

If you’ve been on the wrong side of a final call in the airport, or missed the stop on rail journey, it might be time to invest in a pair of Shokz OpenRun headphones. Originally marketed as headphones for fitness fanatics, runners or cyclists with a keen to steer clear of a prang with a car, […]

  • Tour Operators
  • Tourism

TTC: Deals are driving up demand for September trips

The latest market research from TTC Tour Brands shows interest in international leisure travel remains high for 2024, with 77 per cent of Australians over 18 still planning trips this year. Notably, 28 per cent of those travellers are eyeing September for their journeys. Europe continues to be the most popular destination, with 68 per […]

  • Aviation

Qantas ‘working urgently’ to fix app data leak

Qantas is looking into customer reports that passengers have this morning been able to access other passengers’ personal information on the airlines app. X user Lachlan posted that he was able log into different accounts every time he opened the app. My @Qantas app logs me in to a different person each time I open […]

  • Hotels

Revamped Wailoaloa Beach hotel opens as Crowne Plaza Fiji Nadi Bay Resort & Spa

Crowne Plaza Fiji Nadi Bay Resort & Spa is open and ready for bookings after the first phase of a multi-million-dollar transformation. Part of IHG Hotels & Resorts’ premium collection, the transformation has seen the completion of 106 guestrooms showcasing contemporary interiors reflective of the premium Crowne Plaza brand and is a first for the […]

  • Luxury
  • News

Kamalaya Koh Samui clinches clutch of wellness awards

Kamalaya Wellness Sanctuary & Holistic Spa has so far clinched five prestigious awards in 2024, including being inducted into the ‘Hall of Fame’ at the World Spa & Wellness Awards in London. Founders of the Koh Samui sanctuary and spa John and Karina Stewart expressed their heartfelt gratitude for the awards. “We are profoundly honoured […]