Virgin and Jetstar cancel all Bali flights

In the ongoing saga that is Mount Raung, both Virgin Australia and Jetstar have cancelled today’s flights due to volcanic ash in the air.

Virgin has canned every flight scheduled for today, while Jetstar has cancelled five flights, between Bali and Perth, Brisbane and Melbourne, as well as the Singapore via Bali to Perth service.

Virgin said in a statement this morning that conditions are “not suitable” for flying.

“We have been advised that Mt Raung continues to erupt and winds are blowing in an unfavourable direction, and are forecast to continue to do so for the rest of the day,” the airline said.

A full list of those flights cancelled is included below.

“Virgin Australia will provide another update on tomorrow’s operations to the media at around 9am tomorrow morning, Friday 7 August.”

Virgin Australia is advising guests currently in Bali not to travel to Denpasar Airport without a confirmed rebooked flight.

The airlines will review flight changes based on information from the Volcanic Ash Advisory Centre.

Grace Legge from the Bureau of Meteorology’s Volcanic Ash Advisory Centre said damaging plumes could move closer to Denpasar this afternoon.

Legge said the ash cloud was not above Denpasar at the moment, but strong westerly winds may push the ash over the city.

“It’s entirely up to the airlines if they decide it’s safe or not, they will have their own criteria for what is safe and what isn’t,” she said.

The Volcanic Ash Advisory Centre said the engine could be damaged if aircraft flew through ash.

The cancellations are as follows:

Virgin Australia

VA49 MELDPS 0905L
VA65 SYDDPS 1115L
VA41 BNEDPS 1200L
VA67 SYDDPS 1745L
VA59 PERDPS 1635L
VA43 BNEDPS 1845L
VA34 DPSADL 1440L
VA62 DPSPER 1640L
VA46 DPSBNE 2110L
VA54 DPSMEL 2210L
VA40 DPSBNE 0020L
VA64 DPSSYD 0110L

Jetstar

JQ110 – Perth-Bali
JQ109 – Bali-Perth
JQ 47 – Brisbane-Bali
JQ 44 – Bali-Melbourne

Virgin guests whose flights have been cancelled as a result of the volcanic activity will be able to change their booking to another date or alternative destination before August 30 without fee or receive a full travel credit by contacting Guest Contact Centre on 13 67 89 (from Australia), 00 1803 061 2002 or +61 7 3295 2296 from other international locations.

Jetstar is offering customers with bookings to Bali the option to change their holiday destination to any destination on its network.

Jetstar will waive flight change fees for any customers with a valid booking to Bali between July 8 and August 19, who wish to change their holiday destination. Fare differences may apply.

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Email the Travel Weekly team at traveldesk@travelweekly.com.au

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