Midweek Interview with Next Story Group’s Alex Billing
We recently shared a blanket in front of the fire with Next Story Group’s regional vice president of operations, Alex Billing. Oh, and we interviewed him too.
The challenge for the industry is…
I think it comes down to finding the right people at the right time. Attracting good candidates with not only the required skill set, but ones that have the right measure of enthusiasm and passion is always going to be a key challenge for our industry.
The things I like about my job are…
The diversity! Every day is different. I am very lucky that I work with remarkable people and my job allows me to experience different destinations all over Australia.
And my frustrations are…
More often than not, there simply aren’t enough hours in the day to accomplish everything. Time management skills are imperative to maintain productivity and also a healthy balance.
If I didn’t work in travel, I would be…
A geologist. I was intending to study geology at university before I started down the hospitality road and was enticed by hotels.
My favourite airline is…
Virgin Australia. I travel with them almost every week and rarely have any issues. The teams are always friendly and I can count on my hand the number of real delays or issues I have had encountered over the years.
My proudest moment was…
Though I derive a large amount of pleasure from my work, nothing makes me prouder than the achievements of my children. Both my daughters give me so much joy and are my constant source of pride.
The naughtiest thing I ever did was…
Hmmm, how much do I give away here… aside from a few youthful escapades, I have been pretty good. However, I am thankful social media was not fully operational in my formative years.
I try to relax by…
Playing a round of golf. While a bit of a cliched older man’s game, it is remarkably relaxing. I think it’s mainly the social aspect I enjoy – hanging out with friends – rather than the frustrating game itself.
Aside from this, I definitely value time with my family and my bulldog, Duke. He is the only other man in the house, so sometimes we like to chill out watching the cricket together.
The last time I feared for my life was…
Not at all life threatening, but on a recent trip, I had a curious reef shark swim up to me in the open water. When all you have is a flimsy snorkel between you and a rather intimidating looking animal, your fleeting thoughts can get a little dicey.
If I can, I always try to avoid…
Making promises I can’t keep. Transparency is key in building trust and communication is vital to establish a fully functioning business. Also, mixing wine and spirits is not a great idea. This is great reminder for anyone in the travel industry and especially for any industry newbies.
I really wish I had…
More time. Nothing new here, but the need to balance work, family, friends and your own time is as hard as ever.
The best advice I’ve ever received was…
Hire people smarter than you. As a leader, the need to surround yourself with a strong team is extremely important. Hiring the right people and supporting them is key to the success of business.
I don’t understand why people…
Email when a phone call would do. Too many people email exclusively these days, so we are forgetting the value in voice-to-voice communication. I am guilty of this too, however, sometimes we need to just pick up the phone and have a chat.
My greatest weakness is…
Honestly, procrastination. I have had to actively work on since I was in school. I think I am far better at managing it now, but I still need to work on it constantly.
And my greatest strength is…
I tend to let things wash off my back pretty quickly. In a 24/7, high-pressure industry like travel, you can’t have thin skin. I think being able to absorb feedback and shake off offence without getting too hung up is a positive character trait.
If I won a $1 million lottery (aside from travelling), I would…
Invest in my children’s future. Knowing they will have a jump start to be what they want to be would be a fulfilling goal.
If I was Prime Minister, I would…
Make OTAs pay tax in Australia and remove collusion in the hotel industry. For example, rate parity.
If I could be someone else for one day, I would be a…
Professional golfer. It seems like a great way to spend your time and get paid handsomely.
I’ve always wanted to travel to…
South America. It has always been a dream of mine to walk the Inca trail and visit places like Machu Picchu. The ancient South American cultures have always fascinated me. That is certainly top of the bucket list once my kids are a bit older.
My favourite holiday was…
When I was a kid we travelled to Club Med Lindeman Island. I have especially fond memories of that trip. More recently, my family and I spent some time on Castaway Island in Fiji. It is an absolute paradise on earth. The day we left, we were already working out when we could go back!
Email the Travel Weekly team at traveldesk@travelweekly.com.au
-
Latest comments
Latest News
Tourism Western Australia MD Carolyn Turnbull departs
Tourism Western Australia MD Carolyn Turnbull is departing the agency with effect from Friday May 10. Over the past three years, Turnbull played an instrumental role in driving growth, with one of the agency’s most significant achievements being the increase in visitor spend. Under her leadership, Tourism WA achieved a record breaking $17.7 billion in […]
DriveAway launches Brit-Euro Blitz campaign
DriveAway has launched its Brit-Euro Blitz: Explore the UK, Europe & Ireland campaign, designed to inspire travellers to uncover the beauty and diversity of those destinations during May and June. The campaign arrives amidst a surge in popularity for destinations across the UK, Europe and Ireland, with year-to-date increases averaging around 30%. Notably, cities such […]
Fly and Stay Free with the Great Southern
Great Southern’s Fly and Stay Free special offer will have travellers taking in the views along the east coast between Adelaide and Brisbane next summer. This bright orange locomotive chases the summer sun, sharing the incredible coastline with those who want to experience it by train. The journey reflects the best of Australia, from charming […]
Sober travel and TikTok guide Australian Gen Z trips
Gen Z travellers prefer to limit alcohol when overseas and have an increased reliance on TikTok when planning a trip, according to a report by StudentUniverse, the world’s largest online travel retailer for young people. The State of Student & Youth Travel Report for 2024 delved into the latest travel sentiments amongst those aged 18-25 […]
Travel DAZE Exec Agenda REVEALED: top execs to speak on airline competition
As the industry reels from Bonza's implosion, it is more important than ever to ask the big questions.
TTC: Deals are driving up demand for September trips
The latest market research from TTC Tour Brands shows interest in international leisure travel remains high for 2024, with 77 per cent of Australians over 18 still planning trips this year. Notably, 28 per cent of those travellers are eyeing September for their journeys. Europe continues to be the most popular destination, with 68 per […]
Skroo says Rex will need deep pockets to fill lost Bonza slots
The door is open for Rex, and anyone else who wants to launch a regional Aussie airline...
Sno’n’Ski Holidays unveils 2025 mega famil to Colorado!
Let the games begin - this is certainly not a famil that you will want to miss!
Walk Japan launches Kyoto: Mountains to the sea walking tour
There are two types of people, one who enjoys walking on holiday and another who enjoys sipping Mojitos by the pool.
Which destination had a 48% boost in bookings following 10 MILLION TikTok views?
Here's a clue: it's not Malabar Beach.
Asher Telford appointed General Manager of SeaLink Whitsundays
Telford has plenty of reasons to smile after SeaLink doubles down and makes him GM after buying his tourism operation.
Qantas ‘working urgently’ to fix app data leak
Qantas is looking into customer reports that passengers have this morning been able to access other passengers’ personal information on the airlines app. X user Lachlan posted that he was able log into different accounts every time he opened the app. My @Qantas app logs me in to a different person each time I open […]
Hilton Expands Presence in North Queensland with the signing of Hilton Garden Inn Townsville
Heading to a North Queensland Cowboys clash? Hilton Garden Inn Townsville is set to open, but not until 2026.
Rail Europe ANZ: making dream journeys come true
Rail Europe's running a lottery! You're not going to win millions, but you might just snag a free holiday.
Bonza’s future on knife edge
It would seem a long road back from here, perhaps a knife's edge is too much credit.
Revamped Wailoaloa Beach hotel opens as Crowne Plaza Fiji Nadi Bay Resort & Spa
Crowne Plaza Fiji Nadi Bay Resort & Spa is open and ready for bookings after the first phase of a multi-million-dollar transformation. Part of IHG Hotels & Resorts’ premium collection, the transformation has seen the completion of 106 guestrooms showcasing contemporary interiors reflective of the premium Crowne Plaza brand and is a first for the […]
Nielsen Data reveals brands spending big to attract Aussie tourists
Trip A Deal, Virgin and Ignite Travel walk into a bar, blow their cash on travel advertising instead of the pokies.
Kamalaya Koh Samui clinches clutch of wellness awards
Kamalaya Wellness Sanctuary & Holistic Spa has so far clinched five prestigious awards in 2024, including being inducted into the ‘Hall of Fame’ at the World Spa & Wellness Awards in London. Founders of the Koh Samui sanctuary and spa John and Karina Stewart expressed their heartfelt gratitude for the awards. “We are profoundly honoured […]
Jetstar offers 200,000 return for free flights to celebrate 20th anniversary
Jetstar hits 20 and everyone else gets the presents with free return flights to domestic and international destinations.
Amora Hotels & Resorts set to double APAC portfolio, announces new Sydney office
Staff in the new Sydney office have been welcomed by a week of rain on the forecast.
RIU opens Chicago hotel and rooftop bar a few steps from the world-famous Magnificent Mile
Rooftop cocktails hold a dear place in your heart? Look no further than RIU Chicago.
How can travel agents best sell cruises? Uniworld’s Alice Ager tells all: Travel Weekly TV
Agents, you don't want to miss this. Yes, that's the case with everything in the newsletter, but we really mean it here!
South Africa bookings are back in action
It's a wrap! South Africa in the news with resumed flights, film fest and booking tech.
Agents’ chance to score free spot on Intrepid trip to Antarctica
This is the trip of a lifetime, even if you are scared of the cold!
Bonza nosediving amid mass cancellations and reports of repossessed planes
Bonza's days appear to be numbered as the low-cost carrier today announced mass cancellations around the country.
Amy Poehler joins Vivid Sydney event
Oh Joy! Hit comedian Amy Poehler will make an emotional appearance at the Sydney Opera House for Vivid.
Pullman Sydney Penrith ties up with Trilogy Hotels, announces new GM
The crew from Trilogy hotels doing their best impression of the Penrith front row here.
Linkd appoints Carolyn Nightingale and Lawson Dibb to new roles
Linkd Tourism sings praises of Carolyn Nightingale and dubs Lawson Dibb as Kyushu Tourism Office guru.
Celebrity Ascent makes its European debut
Choosing to cruise this northern summer? Celebrity Ascent promises to raise the bar.
NCL opens sales for Norwegian Sun’s APAC debut, announces 14 new voyages
It was to be 13 new voyages we heard, but given the numbers unlucky nature, an extra had to be thought up.
Inside Travel Group appoints Tom Welland Global Trade Marketing Manager
Heidi's Tom Welland heads to Inside Travel Group as its new Global Trade Marketing Manager.
Federal Government rolls out $1.4m program to promote careers in tourism across regional NSW
The Government taking a break from some of its pointier issues with some work in our incredible industry!
Australian visitors to South Korea surge
Japanned out? Aussies are adding South Korea to their bucket list.
G Adventures celebrates Dr. Jane Goodall’s 90th with new wildlife-focused trips
Fancy yourself as a bit of a conservationist? Put your skills to the test on the Jane Goodall collection.
Virgin Australia says suspended flights to Bali result of Boeing MAX delays
If only we had a company like Boeing to blame our mistakes on. Any takers? Get in touch!
Airline Review: Singapore Airlines Business Class – A380-800
The iconic Singapore Airlines' A380-800 is in a class of its own - business class that is.
…pick up the phone and have a chat… with whom?…. the machine… lol