Innstant launches cancellation

Confident young man working on laptop and holding coffee cup while sitting at his working place in office

Online travel wholesale and technology Innstant Travel has teamed up with affinity protection company Booking Protect in a global partnership that will allow Innstant Travel Agent Partners to offer Cancellation Protection to their clients.

For a minimal fee, agents who make bookings through the Innstant Booking Platform now have the option to select ‘Cancellation Protection’ on behalf of their clients.

This provides the assurance that the full cost of their booking cancellation fee will be refunded to their customers in specified unforeseen circumstances.

The Cancellation Protection product covers all elements of the booking including accommodation, attraction passes, show tickets and other travel services. For client convenience, all consumer refund requests are managed by Booking Protect’s in-house team.

Innstant Travel CEO, Darryl Ismail said “Every agent has experienced a client that has had to cancel travel plans and as a result lost money in cancellation fees. Our Cancellation Protection provides agents and their clients with peace of mind as it offers customer refunds in specified unforeseen circumstances. It also has a number of additional benefits for the agent including improved booking conversions, reduced customer service issues and increased client satisfaction.”

Email the Travel Weekly team at traveldesk@travelweekly.com.au

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