Events

Aussies won’t receive full refunds for Tokyo Olympics tickets

Sports fans around the world will lose at least 20 per cent of their money when they receive a refund from cancelled Tokyo 2020 Olympic Games ticket packages.

Earlier this month, it was revealed that the rescheduled Tokyo Olympics, which were set to run in 2020, will go ahead without international spectators due to COVID-19.

Despite such a directive banning spectators from around the world attending the event coming from the Japanese government, would-be Australian spectators will not receive full refunds on their ticket packages, the games’ authorised ticket reseller, CoSport, said in a statement.

The US-based company said that it will not refund a 20 per cent handling fee, which for some fans means hundreds or even thousands of dollars down the drain.

CoSport, which holds a monopoly over ticket sales that is reportedly encouraged by the International Olympic Committee, attributed its decision to the organisers of the Tokyo Olympics refusing to cover this portion of the refund.

A subsidiary of CoSport, JetSetSports has been responsible for reselling tickets and hotel packages for Australians at the Tokyo Olympics. Like its parent, it will not refund the full cost of packages.

Refunds will also be delayed “up to the third quarter of this year”, CoSport said, adding that organisers will only refund face value plus shipping costs.

Ticket costs, however, only make up a fraction of the cost of packages, with refunds for other expensive components of the Olympic ticket packages, like hotel accommodation, tours and hospitality, still to be determined.

But CoSport’s heavy-handedness over its process for ticket refunding has come under scrutiny (and not for the first time), with its statement detailing that it will only give customers under two weeks to request a refund.

This comes despite the company telling its customers that they won’t receive their refund until Tokyo Olympics organisers return funds, which “will take up to the third quarter of this year.”

The Australian Olympic Committee is a contractual partner with CoSport in Olympics ticket resales, but reportedly has no say in the terms the company enforces on its customers.

In a statement to The Australian, the AOC said it is working with Co­Sport to effect a refund for Australian ticket buyers who purchased tickets for the Games.

“The AOC acknowledges there will be an administrative charge for these tickets, reflective of costs incurred due to the impact of the pandemic,” it said.

The news comes after the Tokyo Olympics were postponed on 24 March last year, amid the height of the coronavirus pandemic.

Originally billed as the ‘recovery games’, the Tokyo Olympics would have aimed to show Japan’s recovery following the devastating 2011 Fukushima Daiichi nuclear disaster, a message that took a back seat after the arrival of COVID-19.

The event, without the world to witness it in-person, will now be tinged with the aftermath of the COVID-19 outbreak.

“It’s a different story now,” Satoko Suzuki, a professor at Hitotsubashi University’s School of International Corporate Strategy in Tokyo, told Bloomberg last year.

“They originally wanted to show Japan is back on track.”


Featured image source: iStock.com/voyata


SEE WHAT PEOPLE ARE SAYING

Leave a Reply

Cruise

Tourism

Travel Agents

Digital travel ad impressions up 40 per cent says Nielsen Ad Intel

Looks like your marketing team’s efforts are paying off, with ads views climbing dramatically in Australia following the most recent lockdown.

Share

CommentComments

News

Tourism

OMICRON: WHO urges those over 60 to cancel travel plans as SA tightens restrictions

The UN health authority warned countries that blanket bans don’t work, while an Aussie epidemiologist says the government’s current restrictions won’t make much difference.

Share

CommentComments

Wholesalers

Planeterra launches holiday fundraising for community tourism

Not sure what to get your colleague for Secret Santa? They’ll be hard-pressed to complain about a donation in their name to support community tourism projects.

Share

CommentComments

Destinations

WATCH: Rebel Wilson stars as glam castaway in new Tourism Fiji ad

The Aussie actress channels Tom Hanks’ Castaway in this latest campaign for Tourism Fiji, However, we’re not convinced Hanks could pull off the metallic dress as well as Wilson does.

Share

CommentComments

Hotels

Club Med opens first Canada property, reveals plans for new Utah ski resort

Those who enjoy the ease of an all-inclusive resort stay will be stoked to learn about Club Med’s latest spate of winter wonderland offerings.

Share

CommentComments

Cruise

Norwegian Cruise Line unveils its largest deployment in history

Batten down the hatches because NCL has released its 2024/25 line up including brand-new homeports in Haifa, Israel and La Romana, Dominican Republic.

Share

CommentComments

Aviation

US flight attendants rush back to self-defence in face of rising passenger unruliness

In order to avoid a drunken sky-high fight club breaking out, crewmembers are taking to the studio to keep the peace.

Share

CommentComments

Hotels

Accor introduce global portfolio of boutique hotels and luxurious resorts, Emblems Collection

A new line of luxury hotels and resorts are what we need to bring the world out of the global pandemic and into an opulent fantasy that only a Disney princess could think up.

Share

CommentComments

Tourism

Bali had 6.3 million tourists in 2019, in the first 9 months of 2021 it had 43

With tourism rates in Bali so low, we imagine that even Schapelle Corby would be gladly welcomed back.

Share

CommentComments

Destinations

Tourism

Destination NSW Launches Vibrant “Feel New Sydney” Campaign

Destination NSW unveils “Feel New Sydney” work. Just don’t expect the locals to be pleasant or let you in when driving.

Share

CommentComments

Aviation

Destinations

News

Tourism

Fiji welcomes first flight of international visitors in 20 months as borders open

Sydneysiders touched down yesterday to a big bula welcome almost two years in the making!

Share

CommentComments

Events

Tourism

I Love New York launches new training course for travel agents. Enter for your chance to win!

Calling all Aussie travel agents! Complete the training by the end of January 2022 and you could win a New York-style “za” for you and your team!

Share

CommentComments