Technology

Tripadvisor launches COVID-19 health and safety tools for travellers

Tripadvisor has released tools to help consumers find health and safety information about restaurants and hotels reopening during the coronavirus pandemic.

The new tools suite, known as ‘Travel Safe’, features important resources for travellers and businesses.

For travellers, health and safety checklists that leverage expertise from public health organisations and industry associations can be shared by hotel and restaurant owners on their listings through Travel Safe.

In addition, travellers can now access a new health and safety search filter, and review submission, alongside direct messaging capability between businesses and travellers.

For owners, businesses can now select safety measures they have in place at their property by accessing the checklist in their Tripadvisor management centre for free.

The checklist also enables properties to submit a text description of the steps they are taking to protect customers, including links back to safety information on their own websites.

Lindsay Nelson, chief experience and brand officer at Tripadvisor, said: “If we want to get the world travelling again, the safety needs of consumers must be appreciated and recognised as the biggest hurdle to closing the confidence gap created by this pandemic.

“With the launch of Travel Safe, we’re allowing owners to showcase how they’re putting health and safety at the forefront to protect their staff and future customers.

As always, by submitting reviews, our hundreds of millions of members will be the best check and balance to ensure these businesses are responsibly abiding by their policies.”

Travel Safe is available in all 49 markets where Tripadvisor operates, and more than 13,850 properties have already activated the feature set, according to the online travel giant.

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