Technology

Travelport gives agents more to smile about

Hannah Edensor

Travelport has stretched its Smartpoint offering even further, taking it to level six.

Travelport Smartpoint 6.0 provides travel consultants with further capabilities to advise their customers about the entire range of products, optional services and offers available from the airlines that Travelport distributes, with fully interactive, graphical screen displays and real time booking.

The tool is now available either as a download to a desktop app or an automated upgrade for those using our web browser version.

Using this latest iteration of our product, travel agents can now access an airlines branded fares and ancillaries at the availability, fare quote and fare shop stages of the booking process, providing a new level of product insight and information at more of the key stages in the customer buying experience.

In turn, travellers can be better informed of the products available to them, the options that might exist, the cost of the next product up and the ancillary products available to buy, to tailor their journey to their specific requirements.

Further enhancements also include reducing the number of clicks required to get to important information, as well as the ability for agents to book and pay for the wide portfolio of low cost carriers in the platform using debit cards, in addition to credit cards, within the same booking workflow.

Travelport Smartpoint 6.0 is the latest showcase for Travelport Rich Content and Branding, the company’s airline merchandising solution, which has seen 100 airlines sign up, and over 70 airlines already switch to live with enriched product content.

“We are constantly looking at ways to improve our already ground-breaking and innovative point-of-sale solution Travelport Smartpoint,” Travelport’s senior vp and md for agency commerce Jason Clarke said.

“We are also listening to our travel agency customers to find out exactly what they want from our products and systems. This latest version allows travel agents to sell more effectively and efficiently, increase revenues and grow their businesses.

“We have received extremely positive feedback from the agents who have been testing this for us and we are excited to be rolling it out so all of our customers can benefit.”

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