Travel Agents

Travel Managers’ crafty agent wins 2018 Avis Scholarship

Daisy Melwani

Travel Managers’ Jo Patton has taken out the coveted Avis Travel Agent Scholarship for 2018, a second year-on-year win for the home-based agency group.

The winner of the 22nd Avis Scholarship was announced at a lavish ceremony at Sydney’s Park Hyatt last night which brought together Avis Budget Group’s senior management alongside key travel industry figures, as well as past winners including Travel Manager Nakita Byrne who took home the prize in 2017.

Winner Jo Patton and previous winners Robyn Sinfield Barbara Baron and Nakita Byrne
Winner Jo Patton and previous winners Robyn Sinfield Barbara Baron and Nakita Byrne

Patton was awarded the Avis Scholarship for consistently maintaining excellence in her customer service and continuing to apply innovation in her work. Based in NSW’s Ulladulla, Patton created Crafty Adventures, a service specialising in cruises and tours with a craft focus.

“We are extremely proud to award the 2018 Travel Agent Scholarship to Jo. Through her work, Jo has proved herself to be the best of the best, blazing a trail for others in the industry. We can’t wait to see how the Scholarship will benefit her and help her grow over the coming years,” Ian Jones, Commercial Director of Avis Budget Group Pacific said.

Jo Patton and Tom Mooney Managing Director of Avis Budget Group Pacific
Jo Patton and Tom Mooney Managing Director of Avis Budget Group Pacific

The Avis Travel Agent Scholarship is valued at over $40,000, with prizes including professional guidance and access to education and training opportunities, as well as attendance to the 2019 WIT Conference in Singapore.

“It’s been an amazing opportunity to step back and look at my business as a big picture and has given me the chance to see where we can take this,” Patton said, referring to the process of the Scholarship application.

“It shows travel agents have relevance in niches like mine. I’ve created a community with my clients. I look for innovation wherever I go and incorporate it into my business.”

Urged to enter by Travel Managers’ NSW’s business partnership manager, Patton told Travel Weekly she’s most looking forward to the mentoring opportunities offered in the Avis Scholarship programme.

Finalists: Cei Creighton of MTA, Carolyn Cruickshank of Flight Centre, Krystle Tse of Traveledge and Winner Jo Patton of Travel Managers
Finalists: Cei Creighton of MTA, Carolyn Cruickshank of Flight Centre, Krystle Tse of Traveledge and Winner Jo Patton of Travel Managers

Now in its 22nd year, The Avis Travel Agent Scholarship is an award set to encourage, recognise and reward outstanding customer service. It has evolved into one of the most valuable and prestigious awards offered to Australian and New Zealand travel professionals.

SEE WHAT PEOPLE ARE SAYING

Leave a Reply

Aviation

MH370 case continues with fresh revelations

by Christian Fleetwood

Ahead of the premiere of a new documentary on the doomed flight, an ex-prime minister has thrown in his two cents.

Share

CommentComments

Technology

Webjet’s “key disappointment” in half-yearly results

by Huntley Mitchell

Webjet has taken a significant hit to profit growth in the first half of FY20, which it largely blames on the collapse of a key client.

Share

CommentComments

Cruise

Cruise Wrap: RCL heads to Eden, Viking’s points promo, Silversea single supplement savings + MORE!

Wish you were cruising through the Caribbean rather than slugging it out with the rest of us? Feel free to live vicariously through the images in this Cruise Wrap.

Share

CommentComments

Travel Agents

Travel Counsellors appoints first corporate travel MD

Travel Counsellors for Business has hired its first-ever MD… as in managing director. Not medical doctor, as originally reported by Travel Weekly.

Share

CommentComments

Hotels

Event Hospitality & Entertainment forms JV with budget hotel group

Without giving too much away, this story is a ‘Jucy’ one. However, that’s not to say it’s full of pips.

Share

CommentComments

Road & Rail

Win a trip for two on an exclusive Rocky Mountaineer journey

by Sponsored by Rocky Mountaineer

In celebration of Rocky Mountaineer’s 30th anniversary, travel agents have the chance to win a trip for two on an extraordinary journey! Click here for all the details.

Share

CommentComments

Road & Rail

“We’re agent-friendly, that’s our business”: Busabout launches new booking platform

Adventure Planner is designed to give agents the tools to create a seamless, flexible and personalised trip across Europe for independent travellers.

Share

CommentComments

Destinations

Prague cracks down on Airbnb to avoid becoming a “ghost city”

Prague has taken the next step in its crusade against home-sharing platforms like Airbnb, approving a swathe of legislation to police short-term rentals.

Share

CommentComments

Cruise

Princess to inject $140 million into Aussie tourism with 44 new deployments

Princess Cruises is looking to pump money into the struggling domestic market by adding 44 new deployments in Australia for Sapphire Princess.

Share

CommentComments

Aviation

Aviation Wrap: Boeing’s $74m 737 MAX relief, Emirates helps Arsenal prepare for EPL run in with Dubai training camp + MORE!

When writing this week’s Aviation Wrap, we could have sworn the sound of airplanes taking off was in the air. On second appraisal, we discovered it was just tinnitus. 

Share

CommentComments

Wholesalers

Excite Holidays directors to regain control following creditors vote

by Huntley Mitchell

The directors of Excite Holidays are set to take back control of most of the companies tied up with the wholesaler, following a vote by creditors yesterday.

Share

CommentComments

Road & Rail

Via Rail cancels most trains across Canada amid ongoing protests

by Christian Fleetwood

Ongoing anti-pipeline protests in Canada have massively disrupted passenger train services across the country, with more than 83,000 Via Rail passengers effected so far.

Share

CommentComments