Malaysia Airlines expands tech partnership with Travelport

Kuala Lumpur, Malaysia: two Malaysia Airlines jets taxiing at Kuala Lumpur International Airport (KLIA) - forest and hills in the background, Sepang, Selangor

Malaysia Airlines has announced its new multi-year renewal agreement with Travelport, which will increase travel agent and customer access to Malaysia Airlines’ flight and travel communications worldwide. 

As the travel industry recovers strongly from the global pandemic, Malaysia Airlines has put key partnerships like the one with Travelport at the forefront of its recovery plan.

In the new expanded multi-source content agreement, Travelport customers will also be able to access the airline’s future New Distribution Capability (NDC) content via Travelport+, Travelport’s next-generation travel retailing platform. 

Izham Ismail, group chief executive officer for Malaysia Airlines is pleased the partnership has been renewed.

“Travelport has continued to impress us with its technical knowledge and dedication in helping us to fulfil our business needs throughout our decades-long partnership. We’re confident that Travelport+, the company’s next-generation travel retailing platform, will be our strategic partner in achieving our future business goals,” Ismail said.

“Our expanded partnership is also important to our long-term transformative business plan, especially with our NDC initiative implementation.

“Since Malaysia’s international borders officially reopened on 1 April this year, flight bookings overall have increased and have shown an upward trajectory. This has rejuvenated an aviation industry hard hit by Covid-19.

“The expanded partnership between Travelport and Malaysia Airlines will ensure smooth and seamless airline content delivery to all the Travelport-connected customers and travellers across the globe.” 

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