Events

Here’s what went down at the Helloworld Business Travel Summit

Helloworld Business Travel (HWBT) members from across Australia recently wrapped up their two days of conferencing at the 2019 Helloworld Travel combined OMC and Business Summit in Saigon, Vietnam.

Featuring exclusive events and high-profile presenters, the summit brought together the HWBT network with supplier partners and Helloworld staff to share in the latest developments within the division and the business as a whole.

Helloworld CEO and managing director Andrew Burnes and board member Mike Ferraro opened the first morning of the conference, followed by keynote speaker Sergeant Harry Moffitt, who spoke about lessons in communicating objectives and leading teams.

Following the keynote, HWBT members broke out for their corporate-focused Business Summit. David Padman (pictured above), general manager of independent and corporate networks at Helloworld, opened the summit to talk about the evolution of HWBT.

Highlights included business travel trends in 2019, key take-outs from a recent member business sentiment survey, the plan to further leverage the strengths of the network, and HWBT’s unique value proposition.

Attendees also got a first look at some of the new technology available, and in development, for members, including a demonstration of new BI dashboards and the corporate client portal project.

The summit’s keynote speaker, Clare Payne – a leading voice on ethics in society – spoke about the importance of not only building trust, but also being clear what you stand for as a company when it comes to winning and retaining clients.

A panel session with the HWBT Advisory Council provided an opportunity to hear their thoughts around leveraging strengths, changing the conversation with clients and selling value.

Helloworld Business Travel Summit panel discussion
Pictured L-R: The Helloworld Business Travel Summit panel discussion featuring Karsten Horn (Reho Travel), Peter Williams (Phil Hoffmann Travel), Peter Hosper (The Travel Authority), Kathryn Sari (Verve Travel) and David Padman (Helloworld Travel).

Sessions focused on what’s ahead for business travel, future proofing and innovation filled the remainder of the two days.

The final day finished up with a presentation from HWBT’s new national sales manager, Sharon Stanley, who outlined what members can expect from her and what she will be focusing on for the next 90 to 100 days – communication, development and getting to know their businesses.

Padman said this year’s summit was a great success, featuring new insights and content focused on development.

“Our Helloworld Business Travel members have many strengths, and the two days of conferencing focused on developing these strengths into real competitive advantage,” he said.

“With Sharon Stanley coming into our team, bringing with her a wealth of industry knowledge and experience, we are excited to take on the year ahead and get the most out of it for our members.”

SEE WHAT PEOPLE ARE SAYING

Leave a Reply

Technology

Luxury Escapes CEO and marketing boss make quiet exit

by Huntley Mitchell

On the flipside, the online travel company has just appointed its first chief growth and consumer product officer.

Share

CommentComments

Travel Agents

Helloworld punished for “technical oversight”, with company shares suspended on ASX

by Huntley Mitchell

Andrew Burnes has been left red-faced after Helloworld left out some “technical information” in the company’s unaudited FY20 results.

Share

CommentComments

Aviation

Australia’s Tourism Restart Taskforce says preparedness of airlines, airports critical in reviving international travel

by Christian Fleetwood

Interestingly, the Tourism Restart Taskforce is lacking a representative from Australia’s airlines or airports.

Share

CommentComments

Hotels

Hotel Wrap: Nominate a mate for a Club Med holiday, QT Hotels launches dog stays + MORE

This week’s Hotel Wrap is all about spoiling yourself and your clients with a host of deals, competitions and doggie stays.

Share

CommentComments

Travel Agents

Flight Centre to close at least 90 more stores

In sad news, domestic and international border closures have caused further store closures for Flight Centre, leaving it with 330 of the 740 stores the brand had before COVID-19.

Share

CommentComments

Tourism

DFAT accidentally reveals email addresses of Aussies stranded overseas

by Christian Fleetwood

The embarrassing blunder by DFAT comes after it reportedly terminated as many as 100 contractors, with some of those having worked in IT and policy roles.

Share

CommentComments

Road & Rail

Road & Rail Wrap: Rail Europe teams up with Aeronology, Mary Valley Rattler champions accessibility + MORE

Have your Thursdays been feeling hollow of late? Like there is some kind of gaping void gnawing away at the day? It’s probably because we haven’t run a Road & Rail Wrap for a few weeks.

Share

CommentComments

Destinations

Become a certified ‘SA Expert’ and gain access to exclusive offers (plus a whole lot more)

by Sponsored by South Australian Tourism Commission

With nearly all domestic borders open to South Australia, now is a good time to get up to date on the best experiences this state has to offer.

Share

CommentComments

Technology

Julie King launches global platform for industry learning and collaboration

The new platform will host a FREE 10-week webinar series, so you’re practically losing money if you don’t attend. At least, that’s our understanding.

Share

CommentComments

Aviation

Rex signs letters of intent on six leased 737s for domestic routes

Rex’s ambitions of becoming a domestic route competitor to Qantas and Virgin are becoming a reality. Next step: a team song.

Share

CommentComments

Travel Agents

Corporate Travel Management raises $262m to help fund US acquisition

Much to the delight of CTM’s executives, investors have wasted no time snapping up newly-offered shares in the company.

Share

CommentComments

Cruise

Cruise Wrap: Carnival reveals Mardi Gras atrium plans, Silversea revamps online training + MORE

This week’s Cruise Wrap is so hefty, we reckon that if each letter weighed a tonne, it would equate to a 4,000-pax ship. However, we’re not mathematicians and we also haven’t made any effort to count each individual letter.

Share

CommentComments