The Australian Travel Industry Association (ATIA) has announced enhancements to the ATAS complaints resolution process to allow for Non-Economic Losses to be considered to conserve time and costs for members and consumers. The changes were implemented after by a recent High Court ruling (Moore v Scenic Tours Pty Ltd) that established that damages for “disappointment […]

The VIP experience included a series of expert panels, with key partners and collaborators across dining, design and wellness revealing how they brought Queen Anne’s headline concepts to life. Two Michelin-starred chef Michel Roux hosted an intimate Q&A in the Queens Room. The acclaimed chef has created an exclusive gala menu for Queen Anne‘s Queens […]

Bunnik Tours has announced its latest exciting expansion with the small tour specialist’s new Discover Iceland tour. Taking travellers to a bucket list icon, the tour explores the rugged landscapes and stunning glaciers that make Iceland such a hotspot. Kicking off in the capital, Reykjavik the tour then heads along the famous Ring Road to […]

Australia’s first ‘glamping’ property – Paperbark Camp on the NSW South Coast – has celebrated its milestone 25th birthday with a sumptuous, under-the-stars banquet. The deluxe eco retreat at Jervis Bay was opened on April 27, 1999, by Sydney couple Jeremy and Irena Hutchings who were inspired by the safari tents they saw on an […]

If you’ve been on the wrong side of a final call in the airport, or missed the stop on rail journey, it might be time to invest in a pair of Shokz OpenRun headphones. Originally marketed as headphones for fitness fanatics, runners or cyclists with a keen to steer clear of a prang with a car, […]

Tourism Western Australia MD Carolyn Turnbull is departing the agency with effect from Friday May 10. Over the past three years, Turnbull played an instrumental role in driving growth, with one of the agency’s most significant achievements being the increase in visitor spend. Under her leadership, Tourism WA achieved a record breaking $17.7 billion in […]

DriveAway has launched its Brit-Euro Blitz: Explore the UK, Europe & Ireland campaign, designed to inspire travellers to uncover the beauty and diversity of those destinations during May and June. The campaign arrives amidst a surge in popularity for destinations across the UK, Europe and Ireland, with year-to-date increases averaging around 30%. Notably, cities such […]

Great Southern’s Fly and Stay Free special offer will have travellers taking in the views along the east coast between Adelaide and Brisbane next summer. This bright orange locomotive chases the summer sun, sharing the incredible coastline with those who want to experience it by train. The journey reflects the best of Australia, from charming […]

Gen Z travellers prefer to limit alcohol when overseas and have an increased reliance on TikTok when planning a trip, according to a report by StudentUniverse, the world’s largest online travel retailer for young people. The State of Student & Youth Travel Report for 2024 delved into the latest travel sentiments amongst those aged 18-25 […]

As the industry reels from Bonza's implosion, it is more important than ever to ask the big questions.

The latest market research from TTC Tour Brands shows interest in international leisure travel remains high for 2024, with 77 per cent of Australians over 18 still planning trips this year. Notably, 28 per cent of those travellers are eyeing September for their journeys. Europe continues to be the most popular destination, with 68 per […]

The door is open for Rex, and anyone else who wants to launch a regional Aussie airline...

Let the games begin - this is certainly not a famil that you will want to miss!

There are two types of people, one who enjoys walking on holiday and another who enjoys sipping Mojitos by the pool.

Here's a clue: it's not Malabar Beach.

Telford has plenty of reasons to smile after SeaLink doubles down and makes him GM after buying his tourism operation.

Qantas is looking into customer reports that passengers have this morning been able to access other passengers’ personal information on the airlines app. X user Lachlan posted that he was able log into different accounts every time he opened the app. My @Qantas app logs me in to a different person each time I open […]

Heading to a North Queensland Cowboys clash? Hilton Garden Inn Townsville is set to open, but not until 2026.

Rail Europe's running a lottery! You're not going to win millions, but you might just snag a free holiday.

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It would seem a long road back from here, perhaps a knife's edge is too much credit.

Crowne Plaza Fiji Nadi Bay Resort & Spa is open and ready for bookings after the first phase of a multi-million-dollar transformation. Part of IHG Hotels & Resorts’ premium collection, the transformation has seen the completion of 106 guestrooms showcasing contemporary interiors reflective of the premium Crowne Plaza brand and is a first for the […]

Trip A Deal, Virgin and Ignite Travel walk into a bar, blow their cash on travel advertising instead of the pokies.

Kamalaya Wellness Sanctuary & Holistic Spa has so far clinched five prestigious awards in 2024, including being inducted into the ‘Hall of Fame’ at the World Spa & Wellness Awards in London. Founders of the Koh Samui sanctuary and spa John and Karina Stewart expressed their heartfelt gratitude for the awards. “We are profoundly honoured […]

Jetstar hits 20 and everyone else gets the presents with free return flights to domestic and international destinations.

Staff in the new Sydney office have been welcomed by a week of rain on the forecast.

Rooftop cocktails hold a dear place in your heart? Look no further than RIU Chicago.

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Agents, you don't want to miss this. Yes, that's the case with everything in the newsletter, but we really mean it here!

It's a wrap! South Africa in the news with resumed flights, film fest and booking tech.

This is the trip of a lifetime, even if you are scared of the cold!

Bonza's days appear to be numbered as the low-cost carrier today announced mass cancellations around the country.

Oh Joy! Hit comedian Amy Poehler will make an emotional appearance at the Sydney Opera House for Vivid.

The crew from Trilogy hotels doing their best impression of the Penrith front row here.

Linkd Tourism sings praises of Carolyn Nightingale and dubs Lawson Dibb as Kyushu Tourism Office guru.

Choosing to cruise this northern summer? Celebrity Ascent promises to raise the bar.

It was to be 13 new voyages we heard, but given the numbers unlucky nature, an extra had to be thought up.

Heidi's Tom Welland heads to Inside Travel Group as its new Global Trade Marketing Manager.