Travelport focused on rich content
As Kaylene Shuttlewood settles into her role as Travelport general manager, Pacific, she will be focused on the deployment of Travelport’s new content rich technologies to customers in Australia, New Zealand and the Pacific Islands, as well as managing Travelport’s distribution partner in Papua New Guinea.
The company recently launched a new version of its agency desktop technology, 'Travelport Smartpoint', enabling travel consultants to sell a wider range of air, hotel and car content while reducing training time and improving sales productivity.
Travel agents can earn new revenues and provide higher levels of service to their customers through the new desktop features that integrate Travelport’s Rich Content and Branding merchandising solutions.
Enhanced features include new, interactive graphical airline seat maps and ancillary services such as bags and lounge access, which airlines are able to market to different customers at different prices in line with their loyalty schemes, providing travel agencies with significant new upsell and cross sell opportunities.
Currently there are 80 carriers signed up to the solution, 13 of which are based in Asia Pacific region.
Travelport managing director, Asia-Pacific, Mark Meehan said Travelport Smartpoint means agents can enjoy “one workflow process”, something that a recent survey revealed was key for travel agents.
Meehan pointed told Travel Today, a great example of the benefits to the airlines is the successful integration of Ryan Air into worldwide Global Distribution Systems (GDS).
“One of the biggest Low Cost Carriers in the UK, Ryan Air now seeing value in distributing in the GDS,” Meehan added.
Shuttlewood said she was excited to step into the role and looks forward to seeing the continued strong growth throughout the Pacific region.
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