Tourism

Flavour of the week

Check out the latest industry movers and shakers! Although, that’s not to say they’re in a dance competition or anything.

Australian Cruise Association extends CEO contract

Jill Abel headshot

Grant Gilfillan, Chair of Australian Cruise Association, today announced that the Management Committee has unanimously and enthusiastically supported the extension of Jill Abel’s contract as CEO of the Association for a three- year term.

Gilfillan began working in the cruise industry in 1995 when she became a consultant to Hobart Ports – now TasPorts – looking after the operations aspects of cruise ship visits. That position developed to include the Executive Officer role of Cruise Tasmania, where she was responsible for marketing the state as a cruise destination.

Since her appointment to the Association in 2005, Gilfillan has overseen all marketing initiatives of the member-based organisation including international sales missions and attendance at international cruise events. Through her efforts, ACA has grown the number of members attending Seatrade Cruise Global in Florida and last year lead the largest Australian delegation in the Association’s history to this vitally important event underlining the importance of cruise to Australia.

Jens O. Reichert appointed Chief Development Officer for BHMA BHMA Chief Development Officer - Jens O. Reichert

Flight Centre Travel Group’s in-house hotel management company BHMA has announced the appointment of highly experienced hotel management executive Jens O. Reichert to the new position of Chief Development Officer.

With an extensive background operating hotels across the Asia Pacific, the UAE, Africa and Europe, Jens will be responsible for leading a business development team with the ultimate goal of growing BHMA’s portfolio according to its global expansion plan.

Prior to joining BHMA, Jens was Vice President of Development – Asia Pacific for Movenpick Hotels & Resorts based in Bangkok where he grew the portfolio from one to 27 operating properties and signed in excess of 45 management agreements.

His experience includes appointments as  Vice President Asset Management for IFA Hotel Investments based in Dubai, Managing Director with MINOR International based in Bangkok, General Manager positions with Four Seasons and Banyan Tree and as CEO  of JKJ Spa & Wellness Limited in Hong Kong,  to name a few.

Leadership Change at Creative Cruising

Caroline Hitchen _Headshot

After 5 years as General Manager with Creative Cruising, Peter Forsyth has taken on a new role as Head of Business Development.

Peter has had an extensive career expanding across aviation, wholesale and hotels and his new role will see him stepping back from the day to day running of Creative Cruising and shifting focus to dedicate time expanding the business across Australia and into new markets.

Creative Cruising today announces that Caroline Hitchen has been appointed as General Manager. Caroline has been consulting for Creative Cruising for the past 12 months, in the role of Head of Marketing & Sales. In this time, Caroline has led the development and delivery of Creative Cruising’s market-leading website and online booking platform and has driven partnerships and campaigns that have resulted in double-digit sales growth.

Caroline brings over 15 years travel and hospitality industry experience and has previously held strategic roles for luxury global hotel chain Pan Pacific Hotels Group, The Travel Corporation and Destination NSW.

DNATA enhances global management team with the appointment of Dirk Goovaerts

Dirk Goovaerts

dnata, one of the world’s largest air services providers, announced the appointment of Dirk Goovaerts as the company’s Regional Chief Executive Officer for the Asia Pacific region.

In his role, Dirk Goovaerts will oversee dnata’s operations at 10 airports in three countries, including Australia, the Philippines and Singapore, managing a workforce of 6,000 employees. Dirk Goovaerts will be based in Singapore and report to Ross Marino, Senior Vice President for dnata’s International Airport Operations division.

Dirk Goovaerts joins dnata from Saudi Ground Services Company (SGS), where he held the position of Chief Operations Officer since 2016. Leading a team of over 12,000 staff through a period of liberalization in Saudi Arabia, Dirk Goovaerts was responsible for transforming SGS to become the ground handler of choice in a new competitive environment, across 26 airports in the country.

Previously Dirk Goovaerts held senior leadership roles at Menzies Aviation with the most recent being Senior Vice President, Europe, managing the company’s operations at more than 50 airports.

Bench Africa celebrates 50 years

It is with great pleasure that Bench Africa today celebrates their 50th year of business in the travel industry. Since 1969 Bench Africa (formerly Bench International) has been passionate about promoting the amazing destination that is Africa and has seen the travel landscape both in Africa and Australia change dramatically during this time.

Since its founding by Charles Bench the company has always stuck by Charles’ principles of ‘an in-depth knowledge and passion for Africa and today so you will always find the entire staff to be as passionate, knowledgeable and enthusiastic as ever.

Bench began its celebrations last September with a number of intimate events and will continue the celebrations this year, culminating in September with guest African suppliers and top industry partners coming together for a series of anniversary events.

TMS Talent Celebrates 25 Years at Bangkok Conference

group with balloons 3000 x 2000 px

The entire global team from TMS Talent’s offices came together in Bangkok from 7-10 March to celebrate the 25th Anniversary of the company.

Established in 1994, TMS Talent has grown rapidly over the last five years, under the leadership of John Terry (Group MD) and backed by investor Steve Hamblin who was also in attendance at the event, evolving to be a truly global business with six offices across the globe – Auckland, Bangkok, Brisbane, London, Melbourne and Sydney.

TMS Talent specialises in delivering tailored recruitment solutions for professionals in the travel and hospitality sectors and prides itself on the industry knowledge and expertise of its team and its exceptional quality service.

Trafalgar appoints new managing director

Jason Wolff

Industry leader Trafalgar has today announced the appointment of Jason Wolff as its new Managing Director for Australia, commencing late April 2019.

Wolff’s experience spans over 15 years, holding various senior positions in the travel, FMCG and retail sectors. JoiningTrafalgar from his previous role as Head of Marketing for Flight Centre, Wolff has worked across a myriad of prominent organisations throughout his career including Supercheap Auto, BCF, Beaurepaires and McDonalds – delivering successful and forward-thinking integrated outcomes for these brands. 

Wolff has executed astute digital and traditional media campaigns and was instrumental in leading the brand direction and marketing teams for BCF and Ray’s Outdoors within the Super Retail Group. His skills surpass the marketing sphere, having spearheaded private brand development, CRM, social and e-commerce strategies as well as having robust experience in fundamental category management, multi-site operations, due diligence and acquisitions skills.

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Tourism

86 tigers die three years after rescue from notorious Thai tourist attraction

by Christian Fleetwood

Over half of the 147 tigers rescued from a well-known Thai tourist attraction have died, allegedly as a result of inbreeding.

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Aviation

Air New Zealand backs down on ‘Kia Ora’ trademark attempt following uproar

by Ali Coulton

The airline has turned its gaff into a campaign to call for a government crackdown on trademarking Māori language… which it tried to do last week.

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Destinations

REVEALED: The ‘chicest’ countries in the world

We admit we’re a bit confused as to what ‘chicness’ actually is, but all of the destinations on the list look very pretty.

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Cruise

Cruise Wrap: Destination NSW joins CLIA, Hurtigruten launches hybrid ship, Aussie cruise season kicks off + MORE!

Tired of your colleagues outsmarting you when it comes to the latest cruise brochures and deals? Get the upper hand right here.

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Tourism

Tourist boat crash sends passenger through floor, onto lap of another in toilet

If being involved in a boat crash on the Brisbane River wasn’t enough, one passenger had the misfortune of landing on someone who was using the loo at the time.

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Aviation

Qantas, Virgin bosses accuse airports of financially squeezing consumers, airlines dry

by Christian Fleetwood

The spat between airlines and airports over whose to blame for the high-price of domestic tickets continues. Pull up a seat and read what Qantas and Virgin have to say about it.

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Tourism

Missing woman finds herself in Iceland after joining her own search party

A missing person story from 2012 is having a moment on Twitter and, as you can imagine, the responses are mixed.

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Travel Agents

Five reasons why you should apply for the Avis Travel Agent Scholarship

This list of reasons why has got Travel Weekly’s editor keen on applying for Avis’ scholarship, and he’s not even a travel agent.

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Midweek Interview

Midweek interview with TMS Talent’s Ed Hewitt

This week, TMS Talent’s NSW state manager told us his grand plan for fixing Brexit. Unfortunately, we forgot to turn on our voice recorder.

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Hotels

Hotel review: Hoshinoya Tokyo

by Harriet Morris

Hoshinoya Tokyo is an ode to ancient Japan located in the heart of its most modern city. Here’s our verdict.

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Hotels

All the winners from the 2019 AHA National Awards for Excellence

Australia’s very best of the hospitality sector have been crowned. Find out who can now claim bragging rights here.

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Aviation

Qantas boss tops list of Australia’s highest-paid CEOs

by Christian Fleetwood

Do you hate reading about industry CEOs with huge pay packets? Well, it might be best to skip this story.

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