Why Windstar Cruises became agent focused, and how it paid off
by Daisy Doctor
Windstar has shirked its traditional booking strategy and instead sailed away, sailed away, sailed away with travel agents. A very poor reference we admit.
Midweek Interview with Butterfield & Robinson’s Annalise Andrews
This week we got up close and personal with Butterfield & Robinson’s Annalise Andrews, until she requested we sit further away.
Harvard Business Review urges salespeople to act more like Travel Agents
by Daisy Melwani
When we gather research, it’s usually about why we’re all wearing non-matching socks. We haven’t quite figured that one out yet, but will keep you posted on the results!
Register or sign in to create events, jobs and access premium features.