Aviation

Wild winds and IT outage wreak havoc at Sydney Airport

Christian Fleetwood

Christian Fleetwood

Travellers flying from Sydney Airport have been met with massive delays due to an Australian Border Force outage and gale force winds.

An outage affecting Australian Border Force passport security e-gates at airports on Monday morning has been resolved, after delays at Sydney Airport left thousands of holidaymakers dead-locked for hours.

The ABF confirmed on Twitter the issue had been rectified and staff were working to minimise earlier delays. It is believed the issue related to immigration procesessing and affected airports nation-wide, according to The Sydney Morning Herald.

This followed cancellations to hundreds of flights due to wild weather at the weekend.

On Saturday, Sydney Domestic Airport was forced to use a single runway after wild winds of up to 70 kilometres per hour swept across the state, prompting many airlines to cancel or delay their flights.

Airservices Australia announced that Sydney Airport was experiencing delays, tweeting that customers expecting to fly should check the status of their flights.

Qantas, Jetstar, Virgin Australia, Tigerair and Rex were all forced to cancel numerous scheduled flights out of Sydney, leaving a slew of unhappy customers inconvenienced by the wild weather.

A Qantas spokesperson told Travel Weekly that the airline had a number of services cancelled across the weekend, but confirmed that the vast majority of customers got to their destination on the same day.

“We also operated supplementary services between Sydney and Melbourne to help cater for impacted customers and get them to their destinations as quickly as possible.”

According to Qantas, single runway operations are continuing this morning.

A Jetstar spokesperson told Travel Weekly the low-cost carrier had around 40 domestic cancellations to and from Sydney because of the weather, Jetstar is still experiencing disruptions to service.

Virgin Australia said it worked as “quickly” and “safely” as possible to get its customers where they needed to go.

“There were 15 cancellations on Saturday and a number of delays to flights in and out of Sydney Airport over the course of the weekend,” a Virgin Australia spokesperson told Travel Weekly. 

Out of the 35 of its total flights into Sydney Domestic Airport, however, Tiger Air only had to cancel four. A spokesperson for the airline told Travel Weekly delays were experienced until the network slowly returned to normal.

“Tigerair Australia worked hard to get affected passengers on their way as quickly as possible,” a spokesperson told Travel Weekly, adding: “We know delays are frustrating, however the safety of our customers and crew is our number one priority.”

SEE WHAT PEOPLE ARE SAYING

Leave a Reply

Travel Agents

AFTA and CLIA welcome WA government’s $3m support package for travel agents

While Western Australian agents are breathing a sigh of relief, those in other states and territories have no doubt turned green with envy over this new funding.

Share

CommentComments

Wholesalers

Chimu’s James McAlloon nears finish line of mammoth fundraising trek

Kudos to James for enduring shin splints, exhaustion, sore feet, sunburn, and two weeks of quarantine in a remote South Australian hotel, all for a good cause.

Share

CommentComments

Tourism

Destination NSW marketing boss to join Australian Tourism Data Warehouse as CEO

Jan Hutton is already mulling over embossing or debossing her new business card after snaring the top job at ATDW.

Share

CommentComments

Cruise

Why did Tom Cruise just charter two Hurtigruten ships?

Get ready to have the Mission: Impossible theme song stuck in your head for the rest of the day, because apparently the ships were hired for the latest movie in the franchise.

Share

CommentComments

Hotels

You can now stay in the mansion from The Fresh Prince of Bel-Air

Pull up to your very own kingdom for the night and sit on the throne with this nostalgia-riddled Airbnb listing from The Fresh Prince himself.

Share

CommentComments

Travel Agents

Agent Wrap: AFTA members join National Mobilisation Program, TravelManagers agent celebrates 15 years + MORE

To celebrate the fact that it’s Friday, we’ve made you an extra special Agent Wrap! And it’s not JUST special because we forgot to post one for the past few weeks.

Share

CommentComments

Aviation

Tickets for Qantas’ epic seven-hour scenic flight sell out in 10 minutes!

by Huntley Mitchell

Qantas reckons it’s “probably the fastest-selling flight” in The Flying Kangaroo’s history.

Share

CommentComments

Hotels

Hotel Wrap: W Melbourne on the lookout for 100-plus staff, Preferred welcomes 13 new hotels + MORE

Know a teammate who’s getting behind on the latest news in accommodation? Send them a link to this week’s cracker of a Hotel Wrap.

Share

CommentComments

Wholesalers

“This downtime has really opened our eyes”: GFOB’s Gai Tyrrell on supporting agents (and much, much more)

by Huntley Mitchell

Globus family of brands’ regional boss has shared everything that’s going on with the wholesaling giant right now and in the future with yours truly.

Share

CommentComments

Destinations

Regional Victorians wake to eased travel restrictions

by Christian Fleetwood

Finally, Victoria’s tourism industry has something to cheer about. Let’s hope the Andrews government continues this positive momentum.

Share

CommentComments

Destinations

Tripadvisor names the hottest domestic travel destinations for spring

GOOD NEWS: it looks like Aussie travellers are getting set for a spring fling in the great outdoors! Click here to find out where and how they’ll be travelling.

Share

CommentComments

Cruise

Carnival sells two more ships, cancels more Aussie sailings

Are you looking to purchase your own personal floating city? Well, keep your eyes peeled, because Carnival has accelerated its removal of less-efficient ships.

Share

CommentComments