Aviation

REVEALED: The world’s best airports for 2020

Skytrax has released its annual awards list for 2020, detailing the cream of the crop when it comes to the quality of the world’s top-rated airports.

The annual survey and awards finalisation were completed this year in March, according to Skytrax CEO Edward Plaisted. However, due to the impacts of COVID-19 across the world, the awards event scheduled for 1 April in Paris was cancelled.

The 2020 awards marked the eighth year in a row that Changi Airport Singapore (pictured above) has been voted by air travellers as the world’s best airport.

Having deferred the award announcements for nearly six weeks, Skytrax said it was now right to try and bring some cheer into the airport industry in these difficult times.

“For Singapore Changi Airport to be voted the World’s Best Airport title for eight consecutive years is a truly remarkable achievement and demonstrates a simply fantastic level of consistency,” Plaisted said.

“Singapore Changi Airport remains a very popular choice with customers and delights at nearly all points in the airport journey, and it is this attention to detail that proves so popular.

“This year also marks the first time that customers have been able to recognise Jewel Changi Airport, a multi-dimensional destination filled with inspiring attractions, unique retail and dining concepts.”

Welcoming the accolade, Changi Airport Group CEO Lee Seow Hiang said: “Changi Airport is humbled to receive this affirmation from our travellers, made possible by the strong support from our airport partners.

“This has been a challenging year for all us. Like everyone else, here at Changi, we continue to do our best to safeguard and protect the health of our travellers, our visitors and our airport workers.

“We wish everyone in the international aviation community well. Let’s look forward to better times and soon.”

The top 10 airports in 2020, according to Skytrax, are:

  1. Singapore Changi Airport
  2. Tokyo Haneda Airport
  3. Hamad International Airport Doha
  4. Incheon International Airport
  5. Munich Airport
  6. Hong Kong International Airport
  7. Narita International Airport
  8. Central Japan International Airport
  9. Amsterdam Schiphol Airport
  10. Kansai International Airport

To see the full slate of Skytrax awards and their winners, click here.

You can also enjoy the awards’ virtual ceremony below:

 

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