Hotels

Marriott names new CEO and president

Marriott International has announced the appointment of Anthony “Tony” Capuano as its new CEO, effective immediately.

Capuano (pictured above) was previously group president of global development, design and operations services at the hospitality behemoth.

He began his Marriott career in 1995 as part of its market planning and feasibility team. Between 1997 and 2005, Capuano led the company’s full-service development efforts in the western US and Canada.

From 2005 to 2008, he served as Marriott’s senior vice president of full-service development for North America.

In 2008, Capuano’s responsibilities expanded to include all of US and Canada, and the Caribbean and Latin America, and he became executive vice president and global chief development officer in 2009.

Marriott also announced that Stephanie Linnartz, who was previously group president of consumer operations, technology and emerging businesses, has been appointed president, effective immediately.

Linnartz began her Marriott career in 1997, serving as global chief commercial officer from 2013 to 2019; global officer of sales and revenue management from 2009 to 2013; senior VP of global sales from 2008 to 2009; senior VP of sales and marketing planning and support from 2005 to 2008; and prior to that, various roles in Marriott’s finance and business development department.

The appointments of Capuano and Linnartz follow the unexpected death of Marriott president and CEO Arne Sorenson last week.

Marriott executive chairman and chairman John Willard Marriott Jr said Capuano has played a critical role in the company’s growth over the last decade.

“He will be a terrific leader as we continue to advance our growth strategy while also navigating the market dynamics of the COVID-19 pandemic,” Marriott said.

“He works thoughtfully and pragmatically with our owner and franchisee community, and has been steadfast in ensuring Marriott delivers operational excellence and elevated customer experiences at our properties.

“Tony has a deep appreciation for Marriott’s thousands of associates who ultimately deliver on our customer and brand promise, and I know he will be a superb steward of our culture.”

Marriott said Linnartz has a track record of leadership and a clear vision for how the company’s core lodging business, travel platform initiatives and loyalty strategies can work together to accelerate growth.

“Her deep experience across our business will enable her to work seamlessly with our owners and franchisees, innovate for our guests and customers, and champion new opportunities for our associates,” he said.

“Tony and Stephanie are exactly the CEO and president we need as we continue to push forward towards recovery and growth in the years ahead.”

Stephanie Linnartz

Commenting on his appointment, Capuano said: “I am honoured to be appointed to take the helm of Marriott, but it is a bittersweet moment.

“Arne was a mentor, a champion and a friend to each member of his close-knit leadership team. It is because of Arne’s efforts that we are prepared to move forward with this transition.

“Together, we will advance the strategy we have in place, which is laser-focused on recovery, expansion, providing opportunities for our associates, maintaining constructive relationships with our owners and franchisees, delivering safe and innovative experiences for our guests and customers, and building value for our shareholders.”

Linnartz said every member of Marriott’s leadership team feels “a profound sense of loss” from Sorenson’s passing.

“He was not just a friend and a leader for us – he was a guidepost for the hospitality industry,” she said.

“The best way we can honour Arne’s memory is to continue to move the company forward. It is my privilege to take on the role of president, and to work with Tony and the rest of the executive team to ensure a seamless transition and to successfully execute our strategy.”

SEE WHAT PEOPLE ARE SAYING

Leave a Reply

Cruise

Carnival is selling its very own cruise-themed Monopoly game

Unfortunately, even the mere mention of Monopoly is banned in Travel Weekly’s office after “the incident”.

Share

CommentComments

Hotels

IHG outlines decade-long plan for sustainable tourism

Raise your Keep Cups in delight at this hotel giant’s new spate of commitments to sustainable travel.

Share

CommentComments

Aviation

Plane passenger facing hefty fine over assault of flight attendant

The passenger allegedly ignored instructions from the flight attendant, started yelling expletives at her and other passengers, and then hit her in the face.

Share

CommentComments

Tourism

International travel ban for Aussies extended by another three months

With all the COVID-19 variants floating about overseas at the moment, this decision by the federal government really shouldn’t come as a surprise.

Share

CommentComments

Technology

Travelport completes first-ever end-to-end rebrand

Wondering how the marketing team at Travelport have been filling their time during the industry’s COVID-induced slowdown? Here’s the answer.

Share

CommentComments

Cruise

Swan Hellenic selects local trade support partner, introduces vaccine requirement for crew

After being brought back from the dead less than a year ago (in the middle of a pandemic, mind you), Swan Hellenic is still very much alive.

Share

CommentComments

Midweek Interview

Life in the time of COVID-19 with The Fullerton Hotels and Resorts’ Cavaliere Giovanni Viterale

This week, The Fullerton’s GM showed Travel Weekly how to make Salerno-style ravioli. Our editor didn’t have the heart to tell him that he is allergic to gluten.

Share

CommentComments

Aviation

Qantas to operate first ‘mystery flights’ since the 90s

Flight to nowhere? Check. Flight to somewhere? Check. Flight to who knows where? That’s next for Qantas.

Share

CommentComments

Travel Agents

Flight Centre granted loan extension

There was reportedly a great deal of cheering and yahooing coming from Skroo’s office this morning. Discover the cause here.

Share

CommentComments

Tourism

Travelling family cop jail time over fake illness claims against tour operator

These halfwit travellers posted pics of themselves enjoying their holiday on social media, and even gave positive feedback about their trip via a survey, despite claiming to be ill.

Share

CommentComments

Destinations

Your ultimate agent guide to WA’s Margaret River region

by Sponsored by Tourism Western Australia

Have you always pretended to know everything about the Margaret River region to your clients, despite having never actually been there? Continue the facade with this.

Share

CommentComments

Hotels

Marriott to more than double all-inclusive portfolio through new deal

Just like the waistline of Travel Weekly’s editor, Marriott’s all-inclusive portfolio of hotels and resorts is expanding.

Share

CommentComments