The airline says it now offers a seamless solution for its GDS surcharge.
While it remains as the only airline group to add a surcharge to all flight bookings made via GDS, Lufthansa says they are able to offer a “seamless solution” to travel agency partners when the fee is implemented for ticketing from 1 September in the Australian market.
“We have worked on all the trade feedback and believe we have a seamless solution,” Lufthansa country manager, Anil Rodricks told Travel Weekly.
The announcement of a Distribution Charge Process (DCC), which has immediately received backlash from GDS partners, is set at EUR 16 to the equivalent AUD and is commissionable at the prevailing rate for all LH LX OS transactions that are currently commissionable.
“Thus Fare, YQ/YR charges and DCC are all commissionable at the same current rate,” the airline said to agency partners.
“The DCC charge process in the GDS is completely seamless, transparent and automated.”
“You will see the charge right from the point of pricing your PNR and the amount will be reflected at the end of the transaction in the E-ticket.”
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