Is this Australia’s first cashless hospitality company?

Is this Australia’s first cashless hospitality company?

Crystalbrook Collection says it will be the first Australian hospitality company to go completely cashless to assist with hygiene and social distancing measures, as travel restrictions continue to ease.

From July, all hotels, resorts, restaurants, bars, and spas across the Crystalbrook portfolio will only allow card payments to ensure the safety of all guests and staff.

The group has a number of properties across Sydney and Byron Bay in NSW, and Cairns in Queensland. Crystalbrook is also set to add two more hotels to its portfolio in the coming months in Cairns and Newcastle.

Commenting on the change, Crystalbrook CEO Geoff York said: “One of the refreshing elements of being a relatively young hospitality group is that we’re able to act quickly and nimbly.

“We saw an opportunity to change the way we think and act in a post-COVID world.”

York said the research is enough to scare people off rifling for loose change forever, with the average note carrying nasties including E. coli and salmonella, “along with a host of 26,000 other bacteria”.

“When you consider that cash is often in the same environment as food, such as in a restaurant setting, it seemed like common sense to us to remove that risk,” he said.

Crystalbrook will also be offering a contactless and paperless check-in and check-out, as well as optional complimentary face masks and a host of other deep-cleaning measures.

Latest News

  • Destinations
  • News

APT Launches 2025 Asia Adventures

APT has launched its Asia Adventures for 2025, including new luxury holidays in India, Sri Lanka and Japan. Five new tours lead guests to the highlights of India, including a seven-night cruise along the rarely travelled Lower Ganges aboard the Ganges Voyager. Further south, Sri Lanka’s greatest destinations are revealed on a new 15-day Land […]

  • Cruise
  • Luxury
  • News

Seabourn announces Western Kimberley Traditional Owners as Godparents of Seabourn Pursuit

Seabourn has named Western Kimberley Traditional Owners, the Wunambal Gaambera, as Godparents of the ultra-luxury purpose-built Seabourn Pursuit. It is the first cruise line to appoint Traditional Owners as godparents of a ship. Seabourn Pursuit embarks on its inaugural season in the Kimberley region this June. The naming ceremony will take place on Seabourn Pursuit’s […]

  • Luxury

Malolo Island Resort opens brand new Spa

Fiji’s Malolo Island has added another string to its bow – opening its $1.3 million day spa on Thursday, 18th April 2024. (Lead Image: matriarch Rosie Whitton with spa staff) Located at the edge of the resort’s luscious patch of tropical rainforest, the new “Leilani’s Spa” adds another level of elevated experiences to Malolo’s already […]