Hotel Wrap: Hilton extends loyalty benefits, Aussie singer spotted at Bali resort + MORE!
This week’s Hotel Wrap has got everything from COVID-19 response updates and long-stay accommodation to wellness programs and even a bit of celeb spotting!
Hilton extends loyalty benefits
Hotel giant Hilton has shared with guests what it is doing to extend their Hilton Honors benefits and to support communities during what is a turbulent time.
All Hilton Honors members whose 2019 status was scheduled to be downgraded on 31 March 2020 will automatically receive a 12-month extension.
Hilton is also extending guests’ 2020 Honors member status to 31 March 2022, as well as pausing the expiration of all points scheduled to expire between now and 31 December 2020.
Furthermore, Hilton has extended the expiration date of all unexpired Weekend Night Rewards as of 11 March and all new ones issued until 30 August 2020 through to 31 August 2021.
Hilton has also made further adjustments to its individual booking policies. All existing scheduled for arrival on or before 30 June 2020 can be changed or cancelled at no charge, up to 24 hours before the scheduled arrival day.
Any new reservations made by 30 June 2020 for any future arrival date can be changed or cancelled at no charge, up to 24 hours before the scheduled arrival day.
Hilton is also doing its bit to support the many communities impacted by the novel coronavirus (COVID-19) around the world.
This includes partnering with federal, state and local governments to provide housing for first responders and health care workers, pledging financial assistance to organisations helping those impacted by COVID-19, and donating Hilton Honors points.
Aussie singer-songwriter Ruel spotted at W Bali – Seminyak
Australian singer-songwriter Ruel Vincent van Dijk (aka Ruel) was spotted at W Bali – Seminyak last month working on his debut album, which is set to be released later this year.
Ruel spent two weeks in February writing and recording tracks in the hotel’s Sound Suite – W Hotels’ first-ever private music recording studio and creative space.
While there, he recorded an acoustic cover of “She” by Harry Styles, playing guitar and showcasing his neo-soul style of voice. Check out the video below:
Raffe Hotels & Resorts issues COVID-19 update
Raffe Hotels & Resorts has provided an update on the situation for its three properties: Plantation Island Resort, Lomani Island Resort and Fiji Gateway Hotel.
Plantation Island Resort has temporarily suspended operations until 31 May 2020. All existing bookings during this period will need to be cancelled and will be allowed to re-book at any time in the next 12 months.
Furthermore, the second phase of the resort’s redevelopment plans have been postponed until further notice. Plantation Island Resort will not accept any new bookings under the ‘Construction Room’ category, but all existing bookings in this category will be honoured.
Lomani Island Resort has also temporarily suspended operations until 31 May 2020, although the resort was already closed during this period for renovations. Raffe is currently deciding whether or not to postpone Lomani Island Resort’s public area development project.
Fiji Gateway Hotel will remain open and fully operational until further notice.
SKYE Suites launches long-stay accommodation ahead of Sydney hotel opening
Serviced apartment hotel player SKYE Suites is launching into the long-stay market ahead of the opening of the third hotel in its Sydney portfolio, SKYE Suites Green Square, in mid-2020.
Both of the existing SKYE Suites hotels in Sydney and Parramatta are set up to offer long stays to corporates or those seeking temporary accommodation while they relocate, move house, renovate or wait for flights to reopen amid the COVID-19 outbreak.
They offer self-contained and spacious one- and two-bedroom apartments, each with open-air balconies or courtyards to take in fresh air and stretch out.
There is keyless entry and virtual concierge tablets in each suite for guests to access hotel services, as well as an option for mobile check-in, ensuring a contact-less check-in and stay.
A third SKYE Suites hotel will open mid-year as part of the iconic $575 million Infinity by Crown Group development.
Pullman Luang Prabang invites couples to plan their wedding in northern Laos
The Pullman Luang Prabang is promoting its new eco-friendly ‘Khoi Hak Jao Lai’ wedding package, which includes a traditional ceremony, professional photography, a romantic dinner, couple’s spa treatment, in-room amenities, and more.
Available until 31 December 2020, the new package is priced at US$1,799 ($3,045) per couple, including accommodation and all the aforementioned amenities and activities.
Aman unveils new wellness programs
Aman has announced new wellness programs designed to bolster and support the body’s natural defence systems with the aim of enabling guests to be at their optimum health.
Drawing on advanced medicine and scientific knowledge, as well as the wisdom of ancient wellness traditions, each new program will tackle every aspect of immunity and reflect Aman’s signature integrative approach to wellbeing.
Affected by so much more than changing seasons, personal hygiene and nutrition, immunity is impacted by key factors including state of mind and body, environment, emotions, energy, spirit, and community.
Personalised to every individual’s unique condition and circumstances, Aman’s new programs take into consideration each of these aspects to aid immune response and to strengthen natural barriers.
Wharf Hotels runs incentive contest for Global Hotel Alliance’s G-Leads
In the spirit of cooperation and collaboration, Wharf Hotels continues its commitment to Global Hotel Alliance (GHA) by reinforcing the group’s inspiring sales incentive reward programme, G-Leads.
A cross-brand selling program that fosters the exchange of business prospects, all GHA associates are rewarded with an incentive for qualified, materialised business referred to and confirmed by any GHA property.
Wharf Hotels recently launched a G-Leads Champion Challenge amongst its 5,000 associates, encouraging healthy competition and a business-led mind-set.
Winning the contest was luxury hotel colleague Vicky Tang, director of room sales at Niccolo Chengdu, an Ultratravel Collection hotel. Her top performance was rewarded with round-trip flights for two, including accommodation at any GHA member hotel in the Asia Pacific.
Email the Travel Weekly team at traveldesk@travelweekly.com.au
Aman Fiji Gateway Hotel G-Leads Global Hotel Alliance hilton hilton honors Lomani Island Resort Plantation Island Resort Pullman Luang Prabang Raffe Hotels & Resorts Ruel Ruel Vincent van Dijk Skye Suites W Bali W Bali – Seminyak w hotels Wharf HotelsLatest News
Australia fails to make top 10 destination list for American travellers
Australia's top cities have failed to make the grade with American travellers this northern summer, with no local city in the top.
APT Launches 2025 Asia Adventures
APT has launched its Asia Adventures for 2025, including new luxury holidays in India, Sri Lanka and Japan. Five new tours lead guests to the highlights of India, including a seven-night cruise along the rarely travelled Lower Ganges aboard the Ganges Voyager. Further south, Sri Lanka’s greatest destinations are revealed on a new 15-day Land […]
ANZAC Battlefield travel on the 2025 bucketlist
As Anzac Day dawns, agents prepare for a surge in bookings for the 110th anniversary of the Anzac Cove landings.
Former Channel 9 Getaway host and founder of TRIBE Jules Lund to speak at Travel DAZE
From blond-tipped travel reporter to Travel DAZE speaker, Jules Lund cuts through the BS.
HX’s Roald Amundsen finds aliens in the Antarctic
Forget whales, HX's MS Roald Amundsen captures aliens in the Antarctic - and they're not pretty.
Mayhem in France as 70% of flights face cancellation
I mean it wouldn't be France if there wasn't at least one strike.
Etihad Airways launches double-decker service with world’s only in-air three-room suite
We imagine falling asleep in the three-room suite is superior to falling asleep on your neighbour's shoulder.
Norwegian Cruise Line launches 2024 Europe travel season
Europe certainly has a lot of ports. Its time for Australia to up its game.
“The power of travel for positive change” – Intrepid’s Jenny Gray hails controversial all-women Saudi Arabia trip
There is an awful lot to love about this tour from Intrepid. Where do we sign up?
Princess names the Sun, unveils Sanctuary Collection + Star Princess to Alaska in ’26
A huge bottle of Veuve was smashed into the side of the ship to make things official. So no, we couldn't snag a glass.
Collette special offers across peak northern summer season
If you are craving a trip to Europe then grab this deal with both of your grubby hands.
Air India and All Nippon codeshare between the two countries
Here at TW we agreed that the photo would have worked better if they had swapped planes.
A&K offers minimum 18 weeks paid parental leave
Contrary to what the photo suggests this benefit is only applicable for humans. Back to work Mrs Jumbo.
NH Hotel Group rebrands as Minor Hotels Europe & Americas
Hang around the bends of the hotels. We imagine they will be full of a lot of branded content.
Scenic Eclipse II – the business of creating unforgettable life-changing memories
These cruise brothers from another mother offer a view of cruising on Scenic Eclipse II that is poles apart.
MSC builds new hospital ship with Mercy Ships
If you want to read a story that puts a smile on your face then this is the one for you.
“I peed on myself watching this” – Social media users squirm at Royal Caribbean’s Harmony of The Seas 55ft dive video
TW is not responsible for any involuntary actions your body might have after watching this video.
FLIGHT REVIEW: Qantas Boeing 787 Dreamliner business class
The real bonus is you're unlikely to be around screaming children. Hoorah!
Traveltek offers travel agents new rapid deploy cruise website
As always, if you have any issue with the platform, just turn it off and on again.
Experience whale watching & classical music at the Australian Festival of Chamber Music in Townsville
Disappointedly, the whales do not start singing in tune with the orchestra. Opportunity missed.
Fond, very Fond. London hotel famed for James Bond link adds ‘Classic Comforts’ lunch menu
James Bond author Ian Fleming was so fond if this hotel, it inspired the legendary phrase ‘shaken, not stirred’.
What sets Eclipse Travel apart with Africa expert Hilary Dubyk: Travel Weekly TV
If you want to know more about Africa, then Hilary Dubyk is your person.
Surge in Australians visiting Japan
Feel like all of your friends have just returned from Europe? Now it's Japan.
Seabourn announces Western Kimberley Traditional Owners as Godparents of Seabourn Pursuit
Seabourn has named Western Kimberley Traditional Owners, the Wunambal Gaambera, as Godparents of the ultra-luxury purpose-built Seabourn Pursuit. It is the first cruise line to appoint Traditional Owners as godparents of a ship. Seabourn Pursuit embarks on its inaugural season in the Kimberley region this June. The naming ceremony will take place on Seabourn Pursuit’s […]
Sydney named 17th best place to work remotely
If you struggle to get a seat within Sydney's coffee shops, you now know why.
W Melbourne grows sales team
We appreciate the thought that has gone into this team photo.
Cunard welcomes new ship Queen Anne
This might be the most impressive ship handover in ship handover history.
Intrepid Travel appoints Yvette Thompson as general manager sales & marketing ANZ
It isn't end-of-day Monday and Yvette Thompson has already nabbed herself an impressive promotion.
Anna Fawcett re-joins Global Touring in newly-created APAC role
With such an impressive CV, Global Touring is no doubt thrilled to have Fawcett back.
“We know our response has been far from perfect” – Emirates’ open letter following Dubai flooding
If you also need to write an apology letter, then this is a pretty good template.
Malolo Island Resort opens brand new Spa
Fiji’s Malolo Island has added another string to its bow – opening its $1.3 million day spa on Thursday, 18th April 2024. (Lead Image: matriarch Rosie Whitton with spa staff) Located at the edge of the resort’s luscious patch of tropical rainforest, the new “Leilani’s Spa” adds another level of elevated experiences to Malolo’s already […]
Virgin Australia’s HILARIOUS second instalment of the ‘Bring on Wonderful’ campaign
We don't use the word 'hilarious' lightly, but this is worthy of the title.
Visit Sunshine Coast reveals new brand identity
If you were looking for another reason to visit the Sunshine Coast then this is it.
Sofitel launches brand campaign starring Sex Education’s Gillian Anderson
We can confirm the content of this video is less spicy than Sex Education.
Holland America Line gives agents the chance to visit Alaska on 11-day Famil
If you've ever wanted to see a Polar Bear (and who doesn't?), now is your time.
More than 65 luxury agents gather in Sydney for Best of the Best dinner
This looks like a fabulous do. We imagine there may be a few (or maybe 65) sore heads this morning!