Tourism

Flavour of the week

Take a look at this impressive list of industry movers and shakers. The most impressive thing we’ve done lately is turning up to work on time.

Mieke De Schepper to lead the Online Travel segment at Amadeus

MiekeDeSchepper_Amadeus

De Schepper comes from Expedia Group and brings more than 17 years of experience in managing B2C and B2B businesses

With over 14 years of experience working in Asia Pacific, De Schepper will assume Global leadership of the Amadeus Online Travel Segment, and also the regional leadership for Asia Pacific.

RwandAir appointed the Airline Rep Services as its GSA in Australia/New Zealand

The Airline Rep Services a General Sales Agent (GSA) company division of CVFR Travel Group has been appointed to represent RwandAir for the region of Australia/New Zealand.

A Call Centre in Australia has been set up to service the needs of the travel agents and customers for the region.

The Airline Rep Services Managing Director Roheena Gidwani commented that “It is an amazing opportunity to partner with RwandAir and its growth story for the ANZ region.

Rwanda is one of the safest countries in the world. From the capital city, Kigali, the airline serves some of the big cities in the world such as Mumbai, Dubai, Brussels, London and Johannesburg”.

“We are pleased to associate with Airline Rep Services as RwandAir GSA that handles our sales and distribution network within Australia and the New Zealand. This was accomplished due to their standards and wealth of experience in air travel management. Through this partnership, we look forward to maximizing our sales and revenues, promoting the airline in both markets and connecting our customers to over 26 destinations throughout Africa, Middle East, Europe and Asia” said Yvonne Manzi Makolo, the CEO of RwandAir.

Crooked Compass and Evolution Travel Collective announce new partnership for 2019

Pete & Lisa

Crooked Compass and Evolution Travel Collective are pleased to announce that Crooked Compass will be the next partner to join the rapidly expanding ETC portfolio.

Crooked Compass provides unique experience-based product which enables travellers to delve deeper into culture and local lifestyles in an immersive way.  With more than 100 remote and untouched destinations, its trips explore rarely trodden travel routes with a twist.

Cruise & Maritime Voyages Welcomes Darren Chigwidden Aboard

Darren

Cruise & Maritime Voyages (CMV) Australia is delighted to announce the appointment of Darren Chigwidden as National Sales Manager (AU & NZ).

Darren will commence with CMV on Tuesday, 29 January 2019 and will be based out of Adelaide. As National Sales Manager, he will provide ongoing support for agent partners in Australia and New Zealand to help develop and grow their business, as well as working closely with wholesalers and national travel agents.

He joins CMV during an exciting period of growth for the company, as it celebrates its 10th anniversary this year.

Luxperience appoints PEPR Agency for 2019

Capture

Luxperience, Australia’s dedicated luxury travel business exchange event, has appointed PEPR Agency as its PR partner for 2019.

As part of the appointment, PEPR will be responsible for managing Luxperience’s media relations and communication campaigns. PEPR will be the contact for all domestic and international media in the lead up to the event, and will manage the Luxperience press office.

Explore appoints new global head of sales and consumer service

Ben Ittensohn

Explore Worldwide is delighted to announce the appointment of Ben Ittensohn to the role of Global Head of Sales and Customer Service.

Ben already has considerable knowledge of Explore’s business and its core values having worked on a consultancy project for Explore since July 2018 where he was responsible for leading the GSA tender for Explore’s Australia and New Zealand representation and subsequent appointment of Adventure World Travel.

Ben joins the Explore team after more than a decade working at Topdeck Travel, where he was Regional Manager Asia Pacific.  His prior roles included five years as Director of Sales Asia Pacific, Head of Sales Australia, New Zealand & South Africa, and National Sales and Marketing Manager.

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Travel Agents

Company behind Helloworld agencies placed into liquidation

by Huntley Mitchell

Despite the efforts of administrators to keep it afloat, the company couldn’t sustain enough cash flow to survive.

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Aviation

Rex scraps break-even forecast for FY21, as Melbourne lockdown bites

The airline’s bean counters have been forced to revisit their FY21 guidance with a red pen.

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Events

Wet Gucci bags, a medical emergency and “men peeing everywhere”: Luxe Whitsundays lunch ends in disaster

The coveted event, which Tourism & Events Queensland partnered on, was reportedly cut short by an hour-and-a-half following a medical emergency.

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Destinations

Visit Sunshine Coast hires new head of marketing

VSC has appointed a new CMO, who we assume will report to the CEO. We had no intention of using so many acronyms, BTW.

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Cruise

“Not asking for special treatment”: CLIA slams government’s cruise ban extension

Staff at CLIA’s Aussie office have been told to give Joel Katz a wide berth today following the Health Minister’s latest announcement.

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Wholesalers

Bunnik Tours releases first-ever WA trip

The family-owned tour company has added WA to its domestic repertoire. We hear Dennis Bunnik has also added a few more hits to his karaoke repertoire.

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Aviation

Virgin Australia flies in new chief commercial officer

Meanwhile, mooted retirement presents for John MacLeod included a Big Mouth Billy Bass singing fish and a day clock.

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Destinations

STUDY: Victoria tops nation with highest return on destination marketing investment

TTF’s Margy Osmond reckons Australian states and territories need to pull their socks up when it comes to tourism expenditure.

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Aviation

Influencer exposed for faking business-class flight

The influencer who pulled this stunt is also a French reality TV star and model, which we reckon is the trifecta of most hated professions.

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Hotels

Newcastle’s first five-star hotel opens its doors

The hotel is in the city’s iconic Roundhouse building, meaning the hotel bar has a 360-degree view of Newcastle’s skyline, which could prove problematic for those looking for the exit after a few cocktails.

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Travel Agents

FCM rolls out global net-zero carbon offsetting program

Meanwhile, Travel Weekly has upped its sustainability credentials with some new office recycling bins. The old ones were getting pretty gross.

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Cruise

Royal Caribbean avoids charges over White Island tragedy

The cruise line, which carried 24 Australians to the island on the day of the tragic eruption, is not among the 13 parties facing charges from New Zealand’s work safety watchdog.

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