Home » News » Finger-licking flight: British Airways serves passengers KFC (even in Business Class)

27 July, 2023

Finger-licking flight: British Airways serves passengers KFC (even in Business Class)

A sky-high catering blunder meant that some British Airways passengers were served KFC on a 12-hour flight from Turks and Caicos Islands to London.

The blunder meant the airline’s meals had to be discarded so when the flight stopped in Nassau the crew arranged the finger-licking alternative catering.

“With limited options available at the airport, our teams sprung into action and made sure our customers onboard our flight had something to eat,” a British Airways spokesperson told news.com.au.

“We apologise to customers that their full meal service was not available and that we had to wing it on this occasion.

“Additionally, travellers were provided with a refreshment voucher upon landing.”

The staff reportedly opted for KFC as there were few options for food at the airport in Nassau. The cabin crew purchased several buckets of the colonels chicken and handed it to passengers on napkins (even those in business class).

While some didn’t mind the experience, others were not so chuffed.

@British_Airways just landed @HeathrowAirport after a 12.5 hour flight BA252 from Turks and Caicos with no catering! BA had to serve @kfc at Nassau giving some lucky passengers 1 piece of chicken. The container with the plane catering wasn’t chilled so all thrown away!! pic.twitter.com/U5IcBD2hRy
— Andrew Bailey (@aktivandrew) July 24, 2023

This miffed flyer noted that the airline only gave one piece of chicken per traveller, calling it a “disgrace”.

The airline responded on Twitter, directing the passenger to the airline’s complaint site, but the unhappy flyer wasn’t so impressed.

“Amazing how BA can email all passengers, as we landed at LHR about the situation, however you then put the onus on customers to complain rather than offer a solution and compensate everyone accordingly,” he replied.

An air hostess took to Twitter to jump to the defence of the airlines staff, complimenting the staff on the initiative they took.

“As someone who is a flight attendant with a different airline, I can understand the frustration that the crew must have gone through to try and come up with a solution. However, it was the fault of the catering company, not British Airways,” one person tweeted.

Flight hijinks aside this has the Travel Weekly staff craving some fried chicken. Did somebody say KFC?

Advertise with us

Email the Travel Weekly team at traveldesk@travelweekly.com.au

british airways Nassau