Aviation

Ayers Rock Airport re-opens as Jetstar flights resume

Following extensive consultations with the Mutitjulu community, the Northern Territory Government and Tourism Northern Territory, Ayers Rock (Connellan) Airport has reopened to commercial flights with the resumption of Jetstar services from Brisbane.

The airport will receive two flights per week from Brisbane, in accordance with the Northern Territory and federal government regulations. Flights from identified hotspots remain suspended until further notice.

The decision to resume flights was reached through Voyages Indigenous Tourism Australia working collaboratively with the Mutitjulu Community Aboriginal Corporation, the NT government, Tourism NT, NT Health, NT Police and Jetstar.

Passengers will go through a number of stringent pre-departure screening protocols at the airport.

All air passengers are required to complete the NT government entry permit prior to boarding their flight to Ayers Rock Airport, effectively screening anyone out who does not meet the government’s COVID-19 controls.

Multiple emails are sent, starting 21 days prior to departure, from Voyages to guests, either directly or through their trade partners, including the link to the NT government website with the border entry form, which requires evidence of their movements for 15 days prior to departure to ensure visitors have not been in a hotspot.

The border entry form must be filled out, printed and, along with the evidence (a credit card or bank statement for example), provided at the departure airport.

Designated Voyages COVID safety officers and Jetstar representatives will be present at the departure airport to ensure all paperwork has been completed.

Upon arrival at Ayers Rock Airport, the NT Police and NT Health Department will be checking the permits and may ask additional questions. Heavy fines are in place for providing misleading information.

Temperature screening has been added to the comprehensive arrival procedures at the airport.

If a passenger is feeling unwell or found to have been in a hotspot in the last 15 days, they will be directed to undertake 14 days mandatory supervised quarantine in an alcohol-free facility in Alice Springs at their own cost of $2,500 per person.

Jetstar has also implemented its own procedures to ensure the safety of passengers, including contactless check-in and scanning of boarding passes, social distancing measures, hand sanitising stations, a ‘Fly Well’ pack for all customers including a face mask and sanitising wipes, enhanced cleaning of aircraft, modified inflight catering, and limited movement by passengers on board aircraft.

The air conditioning systems of all Jetstar aircraft are already fitted with hospital-grade filters to remove 99.9 per cent of all particles, including viruses. The air is also refreshed every few minutes, ensuring the highest possible quality of cabin air.

On arrival at Ayers Rock Resort, guests will also find new safety procedures in place to provide them with peace of mind during their stay.

“Voyages places the health and wellbeing of the residents of the Mutitjulu community, in addition to all our guests and staff, as a key priority,” Voyages CEO Matthew Cameron-Smith said.

“These times call for measures we have not encountered previously. We will continue to work collaboratively with all stakeholders to ensure that the necessary, best-practice precautions are being undertaken, and we are excited to welcome guests from Queensland into Ayers Rock Resort.”


Featured image source: Jetstar Airways

SEE WHAT PEOPLE ARE SAYING

Leave a Reply

Travel Agents

AFTA’s Resilient Mind program yields huge results

The Australian Federation of Travel Agents (AFTA) has shared results from its Resilient Mind Program, revealing huge improvements in mental […]

Share

CommentComments

Hotels

Club Med gets into the gift card game

This Christmas, your clients can treat friends and family with the gift of a much-needed holiday AND give you a tidy commission in one go!

Share

CommentComments

Aviation

Bombshells emerge over Western Sydney Airport land deal, as AFP investigates

The stench around the ‘Leppington Triangle’ deal, which saw taxpayers fork out 10 times what the land was valued as, is getting worse by the day.

Share

CommentComments

Technology

Australia’s incoming passenger cards to get the chop

Are you one of those people who never seems to have a pen handy to fill out the incoming passenger card post-flight? Rejoice here.

Share

CommentComments

Aviation

Airline embroiled in website scam duping travellers with fake tickets

Have you purchased some too-good-to-be-true-airfares for your clients recently? You might want to read this.

Share

CommentComments

Destinations

Tourism Fiji’s CEO to exit

After four-and-a-half years at the helm, Matt Stoeckel is saying ‘ni sa moce’ to Tourism Fiji.

Share

CommentComments

Aviation

Financial reporting and AGM pressure eases for Virgin Australia

The embattled airline has also launched a 20th birthday sale, with fares from just $69, along with a bunch of cheap tickets to and from Melbourne.

Share

CommentComments

Destinations

Canadian tourist sends “cursed” artefacts back to Pompeii

by Ali Coulton

A travel agent in Italy has received a peculiar package containing “cursed” ancient ruins and a letter of confession.

Share

CommentComments

Road & Rail

New data reveals most popular rental car brands around the world

Ever wondered what the most popular rental car brand is in Latvia? Well, today is your lucky day because we’ve got the answer right here.

Share

CommentComments

Aviation

APT takes to the skies with ‘Private Air Tours’

Just like trackpants, Birkenstocks and sourdough baking, it seems privately chartered flights are all the rage right now.

Share

CommentComments

Cruise

Azamara grows local presence and announces 2021 European cruises

The boutique cruise line has tripled the size of its local sales team with a slew of new appointments, as well as revealing its new restart date.

Share

CommentComments

Events

Travel DAZE 2020 speaker spotlight: Maria Elena Rossi, Italian National Tourist Board

We caught up with the Italian National Tourist Board’s marketing chief to find out why the organisation is supporting next month’s event, and what to expect from her session.

Share

CommentComments