Technology

Amadeus unveils new tool for travel agencies

Christian Fleetwood

Christian Fleetwood

Amadeus has today launched a new and enhanced version of its web services solution, incorporating the International Air Transport Association’s new distribution capability (NDC).

Amadeus Travel AP, the company’s latest version of its successful web services solution, will give travel agencies worldwide access to “new content and fares” from Amadeus’ airline driver customers through NDC.

An XML-based transmission standard, NDC was developed by IATA with the aim of helping airlines and travel agencies deliver more personalised and differentiated travel experiences.

Amadeus Travel API, which integrates with travel agencies’ existing systems and allows them to build their own customised travel booking applications, will be rolled out globally on a gradual basis.

The solution will offer greater functionality for Amadeus’ travel agency customers, with features including granting access to new airline content and fares via an NDC connectivity; simplified workflow of shop, order, pay; cross-sell of ancillary services and up-sell of branded fares, and change and cancellation functionalities to include refund, void or exchange options.

Other features include the acceptance of both credit card and cash payments and optimisation to work across multiple interfaces.

Travix, a driver customer of Amadeus’ NDC program, co-designed the solution and has had live NDC bookings in production since last year.

Amadeus’ executive vice president of customer operations for its travel channels, Rudy Daniello, said the company had been hard at work developing scalable, user-friendly solutions for agencies, alongside the company’s NDC partners.

“This is now a reality. With the technology now in place, we look forward to seeing what new and exciting content airlines can provide to ensure worldwide adoption of NDC.

“We are proud to be pioneering in this field, collaborating with leading travel players, and deploying truly innovative solutions for all of our customers,” Daniello said.

The announcement comes off the back of Amadeus releasing its first-quarter results, which revealed revenue growth increase of 14.4 per cent to around $4,570.2 million.

Earnings before interest, taxes, depreciation, and amortisation (EBITDA) expanded 10.7 per cent to $1,924.8 million.

In the distribution segment, Amadeus’ travel agency air bookings grew 0.9 per cent to 307.8 million, while  its IT solutions division saw the number of passengers boarded increase 6.6 per cent to 947 million.

In the coming months, Amadeus said it will be launching the NDC-enabled version of its leading cloud-based travel agency solution, Amadeus Selling Platform Connect.

SEE WHAT PEOPLE ARE SAYING

Leave a Reply

Aviation

Virgin drops more than half a million Queensland airfares from $85

While its sale to Bain Capital is not yet set in stone, Virgin is still taking it to Qantas with a huge sale.

Share

CommentComments

Travel Agents

Agent Wrap: New AFTA chief mingles, Tripadvisor trials customer-to-agent service + MORE

It’s finally Friday! Or, as we call it in the Travel Weekly office, Agent Wrap day. We also like to call it Wineday.

Share

CommentComments

Wholesalers

Bunnik Tours offers first-ever Aussie itinerary

The tour will be lead by Dennis Bunnik himself, complete with a visit to Bunnik House, just in case your clients want to see where all the magic happens.

Share

CommentComments

Destinations

TEQ says Queensland is ‘Good to Go’ in new national campaign

Tourism and Events Queensland has unveiled a new campaign which, thankfully, doesn’t feature any nasty creatures like Irukandji jellyfish or Pauline Hanson.

Share

CommentComments

Technology

“Absolute game-changer”: Tour Atlas unveils white-label search engine for agents

Tour Atlas has been keeping busy during lockdown, launching what it thinks is a game-changing new service.

Share

CommentComments

Hotels

Hotel Wrap: Pier One Sydney Harbour’s special industry offer, Raffles Bali opens + MORE

Grab your knife and fork, because we’ve got news for all tastes and budgets with this week’s smorgasbord of hotel delights.

Share

CommentComments

Technology

INFOGRAPHIC: What travel might look like in a socially-distant world

We love an infographic here at Travel Weekly, mainly because it means we don’t have to write as much and can put our feet up for a bit.

Share

CommentComments

Cruise

Queensland welcomes new cruise operator on Sunshine Coast

Here’s some swell cruise news that is sure to lift the spirits of industry professionals and travellers alike.

Share

CommentComments

Aviation

New rule in place at Sydney Airport after passengers disembark Melbourne flight without COVID-19 screening

by Christian Fleetwood

A screening bungle at Sydney Airport has prompted a shift in the way NSW arrivals are screened going forward. Click here to read what you can expect.

Share

CommentComments

Destinations

Visit California gets cheeky with new text message campaign

The US state is sliding into travellers’ DMs with a string of text messages that seem more like they’re from a clingy ex than a destination.

Share

CommentComments

Aviation

Desperate travellers board flight to… nowhere

If you thought you were missing travel, wait until you see what avid travellers have been up to in Taiwan.

Share

CommentComments

Tourism

Australia’s inbound and domestic tourism spend falls by $6 billion

We’ve broken down Tourism Research Australia’s quarterly snapshot so that you don’t have to. And by “broken down”, we mean we skim read it and took a punt.

Share

CommentComments