Technology

Amadeus and Troovo team up to automate B2B travel payments

Travel agencies using Amadeus’ B2B Wallet for virtual payments have a reason to celebrate.

The new integration of Troovo’s advanced Robotic Process Automation (RPA) engine with Amadeus’ B2B Wallet means the entire virtual payment flow can now be automated very quickly, helping the travel industry digitally transform B2B supplier payments.

The introduction of RPA means key data relating to each payment and booking can be moved between the booking system and the airline passenger service system or the hotel property management system automatically by a software robot.

Damian Alonso, head of payer services for Amadeus’ payments division, said: “Even though our industry is in challenging and uncertain times, payment innovation has remained resilient given the typically low implementation burden and incremental contribution towards both cost reduction and revenue collection.

“As we navigate the pandemic and begin to reimagine how travel agencies pay providers, it’s important we strive for the most automated and efficient approach possible.

“We’re confident the integration of Troovo’s RPA engine will help our travel agency customers to benefit from virtual payments even faster.”

Troovo co-founder and CEO Kurt Knackstedt said: “Virtual payments with Amadeus’ B2B Wallet, processed via Troovo, eliminate inefficiencies while providing a whole new level of security, data richness and ease of use thanks to RPA.

“We look forward to working with the Amadeus team to boost their customers’ operational and commercial performance in payments across the globe.”


Featured image: iStock/MF3d


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