Keen to find out how the beautiful US island state and its airline are navigating their way through the coronavirus crisis? Get the lowdown here.
Hawaii encourages travellers to #ShareAloha from home
In Hawaii, aloha is more than just a word. It’s love. It’s connection. It’s what everybody needs right now.
As such, Hawaii Tourism Authority has put together a touching video calling for travellers to share the aloha from home.
Check it out here.
How Hawaiian Airlines is giving back during a time of hardship
As Hawaii’s flagship carrier, Hawaiian Airlines is passionate about the wellbeing of its local communities – especially during the unprecedented challenges created by the COVID-19 virus.
As the airline faces the pandemic’s impact on the state’s tourism industry and aviation sector, aloha continues to permeate through its employees’ work – both on and off the job.
Hawaiian Airlines’ all-employee volunteer group, Team Kokua, has played a pivotal role in engaging its colleagues and coordinating opportunities for people wanting to help when it’s needed the most.
Find out how here.
Hawaii’s Battleship Missouri Memorial offers free virtual tour to students
The Battleship Missouri Memorial is encouraging students to continue engaging, learning and exploring from home during this unprecedented time by inviting them to take a virtual field trip to the “Mighty Mo” and experience America’s last battleship.
This year marks a significant opportunity to get a glimpse of the USS Missouri’s place in history as the Battleship Missouri Memorial commemorates the 75th anniversary of the End of WWII on 2 September 2020.
The memorial’s ‘Skype in the Classroom’ initiative began in 2009 and has since ‘travelled’ over one million miles to classrooms all over the world.
Read more about the virtual tour here.
Answering the call – and DMs: Hawaiian Airlines rallies to help guests
As the COVID-19 pandemic abruptly derails vacations, weddings, honeymoons, family reunions, and other Hawaii travel, the team at Hawaiian Airlines has come together to support tens of thousands of guests with their reservations.
In response to a rapid and unprecedented influx of inquiries, Hawaiian Airlines’ IT, customer contacts, project management, and facilities teams worked around the clock to set up a supplemental contact centre at its Honolulu headquarters last month.
In the past several weeks, over 160 employees from across the company – from airport operations and procurement to network planning and executive leadership – have picked up the phone or reached out on social care to more promptly assist guests.
Read what some of the airline’s employees had to say here.
Hawaiian Airlines offers relief cargo transportation to Molokai and Lanai
When Kristina Gomez learned her elderly parents on Molokai were impacted by the abrupt closure of a main grocery store in the town of Kaunakakai due to COVID-19 cases, she wanted to find a way to help.
A Hawaiian Airlines guest service agent in Honolulu, Gomez reached out to our leadership team late last week, suggesting the airline set up a transportation service between Oahu and Molokai to assist the rural island’s residents.
Teams with Hawaiian Air Cargo and Ohana by Hawaiian – the airline’s turboprop operations offering passenger service to Molokai – worked through the weekend discussing requirements of the proposed service, consulting with local government officials, and obtaining necessary TSA approvals.
Starting this week, Ohana by Hawaiian has begun providing complimentary transportation of food and household items from Oahu to both Molokai and Lanai.
Read more about Hawaiian Airlines’ new service here.