Travel Agents

Agents now required to collect passenger information for COVID-safe travel

Travel agents are now collecting travellers’ personal details through domestic flight bookings to help the government with its COVID-19 tracing measures.

Mobile phone numbers, home postcodes and emails are now being captured for every passenger on all domestic flight bookings made through travel agents as part of the National Cabinet’s mandated COVID-19 mitigation and tracing measures.

Airlines have been required to capture this information since 1 October.

Australian Federation of Travel Agents (AFTA) chief executive Darren Rudd said the organisation has been working closely with the government.

“AFTA has been working closely with the Department of Infrastructure, IATA, and Australia’s major airlines on a considered, responsible and safe resumption of travel,” he said.

“Central to this is the vital role that travel agents can play in COVID-safe travel and instilling confidence in consumers that it is safe to do so.”

“Government recognises that a significant number of bookings are made through travel agents and has asked that all AFTA members help champion the cause of COVID-safe travel, including through this mitigation measure. We, of course, are very happy to support this initiative.

“AFTA and our members look forward to continuing to do what we can to get Australians moving safely both domestically and internationally as soon as possible.”


Featured image source: iStock/courtneyk

SEE WHAT PEOPLE ARE SAYING

Leave a Reply

Travel Agents

AFTA prompts ACCC to update advice on COVID-affected travel

AFTA boss Darren Rudd has been rolling up his sleeves so much that his buttoned shirt is starting to resemble a tank top.

Share

CommentComments

Tourism

More than 100 million tourism jobs could be saved in 2021: WTTC

The Wolrd Travel & Tourism Council reckons the industry is getting ready to pick itself up, shake itself off and sashay towards recovery.

Share

CommentComments

Destinations

Ardern threatens to delay two-way trans-Tasman ‘bubble’ after Australia halts Kiwi travellers

by Ali Coulton

The prospect of sending your clients to New Zealand in the first quarter of this year has once again been thrown into jeopardy.

Share

CommentComments

Cruise

Norwegian extends cruise suspension

This news isn’t particularly surprising. Unless, of course, you’ve been living under a very large rock.

Share

CommentComments

Destinations

Amsterdam may soon ban tourists from its infamous coffee shops

by Ali Coulton

The days of tourists eating space cakes and bogarting joints in Amsterdam’s infamous coffee shops appear to be numbered, following a proposal from the city’s mayor.

Share

CommentComments

Aviation

IAG negotiates half-price deal for Air Europa

The aviation behemoth has turned into a bargain hunter amid the COVID-19 pandemic and realised that $1.6 billion is probably too much to pay for an airline right now.

Share

CommentComments

Destinations

New Caledonia Tourism ditches GTI for another local marketing rep

The destination’s tourism board has opted for a ‘French New Wave’ style of marketing, so expect a bit of experimentation and iconoclasm.

Share

CommentComments

Wholesalers

Arcadia Expeditions offers private air tour centred on Indigenous storytelling

Got a client who is looking to learn more about the rich culture of Indigenous Australians, but only want to travel via private plane? Start dialling their number.

Share

CommentComments

Hotels

Historic Southern Highlands property to relaunch as five-star hospitality venue

This soon-to-be-reopened venue even has jail cells. However, that’s not to say they are occupied by any murderers or drug traffickers.

Share

CommentComments

Midweek Interview

Life in the time of COVID-19 with G Adventures’ Dan Coleman

Here, G Adventures’ sales manager for Australia and New Zealand revealed his secret holiday spot … which isn’t really a secret anymore.

Share

CommentComments

Tourism

Tourism Minister eyes potential post-JobKeeper support package for travel industry

Fingers and toes are being crossed throughout the industry, as Australia’s new Tourism Minister provides some hope of targeted government support.

Share

CommentComments

Aviation

Flight evacuated following threatening note

Passengers have been evacuated from a plane at an international airport in the US after flight attendants uncovered a written threat.

Share

CommentComments