Helloworld boosts Learning & Development opportunities for agents

Helloworld boosts Learning & Development opportunities for agents

Helloworld has been providing extra support to its agents by expanding its Learning & Development program!

learning-gif-5

It seems the travel agency has been busy over the past few months, offering their agents face to face training in areas of negotiation, selling skills and leadership.

Over 160 consultants have so far attended the specifically tailored skills-based course entitled The Art of Conversion.

National Training Manager Kelley Matson taking agents through the specifically designed training courses for HLO agents.

National Training Manager Kelley Matson taking agents through the specifically designed training courses for HLO agents.

The course covers the steps of the sales process with particular emphasis on the customer experience, building strong relationships and the value that is added by being the Travel Professional.

“These courses really provide vital assistance to our networks of owner-managers to identify the gaps in their business and to encourage and allow them to acquire the tools they can use to fill the gaps and make their business more profitable,” Julie Primmer, Head of Branded Network at Helloworld Travel said.

“These courses and the timing of their delivery is designed to help agents hit the ground running for the financial year ahead.” Added Kelley Matson, National Training Manager, Helloworld Travel Limited.

KelleyMatson_Training3_ADL

The company is also currently running Leadership training around the country focusing on Goal Setting, KPIs and Performance Measurements for Teams for agents across the Branded and Associate networks.

Latest News

  • Hotels

Premium hotel operator ERDI launches it’s own academy in heart of Melbourne

ERDI, a private collection of premium hotels and hospitality businesses, has announced the launch of ERDI Academy, the next chapter of hospitality education and the legacy of founders Eva and Les Erdi. Starting in the mid-1980s, ERDI offers hospitality education with a commitment to community enrichment from its base at its Mercure Welcome Melbourne on […]

  • Destinations

Tropical North Queensland action-packed events calendar for adventure enthusiasts

Sporting enthusiasts and adventure seekers are gearing up for an action-packed year in Tropical North Queensland, with a lineup of sports events and adrenaline-pumping experiences set to take centre stage in 2024. Leading the charge is the highly-anticipated return of the Crankworx World Tour ‘Paradise Edition’ to Cairns from 22-26 May 2024. The mountain biking […]

  • Aviation
  • Sustainability

Singapore Airlines Group first to receive SAF from Neste as AU/NZ play catchup

Singapore Airlines (SIA) Group has signed an agreement with Neste to purchase 1,000 tonnes of neat Neste MY Sustainable Aviation Fuel TM. The purchase makes SIA and Scoot the first carriers to receive Sustainable Aviation Fuel (SAF) produced at Neste’s refinery in the country, at Singapore Changi Airport. The milestone will also mark the first […]

  • Aviation

Qantas Red Tail sale discounts more than 200,000 fares

Qantas has launched its latest International Red Tail sale, discounting more than 200,000 fares to Los Angeles, New York, Honolulu and other US destinations, plus Vancouver. The discounted seats are available to book either as a cash fare or as a reward seat using points. Thirty routes are on sale, including 10 for under $1,199 […]

  • Health & Wellness

Bannisters by the Sea unveils retreat style package for new mothers

Boutique hotel Bannisters by the Sea has revealed a brand-new package for new mothers – Bannisters Mummymoon – right in time for Mother’s Day. Designed to nurture and rejuvenate new mothers, this luxurious escape prioritises postpartum self-care and wellbeing in a serene coastal setting. Reconnecting and Recharging: The two-night Mummymoon allows mums to reconnect with […]

  • Destinations

APT offers destination incentives to enjoy the Best of Asia

APT Luxury Travel launches has launched its Asia Sale featuring 20 trips, with journeys through Vietnam and Cambodia as highlights, as well as opportunities to explore Japan, South Korea, India and Sri Lanka. It’s ‘Spiritual Cambodia and the Mekong’ land and river cruise tour for example takes guests on an all-inclusive 11-day journey through Vietnam […]

  • Travel Agents

Disney Days returns with Inside Out 2 showing in Sydney, Brisbane, Melbourne and Auckland

Time is running out for agents to register their Expression of Interest to an exclusive screening of the much-anticipated Disney and Pixar film, Inside Out 2, hosted by Disney Destinations Australia/New Zealand team and partner United Airlines. Places are limited and applications must be in by 17 May. In addition to the screening of the […]

  • Cruise

Aranui Cruises slashes prices with No Single Supplement and Half Price offers

French Polynesian cargo cruise line Aranui Cruises is slashing thousands off its 2025 Austral and Marquesas Islands cruises with an autumn sale offering 50 per cent off the second guest in a twin share room and no single supplement for solo travellers. On sale until June 21, 2024, Aranui’s 12-day roundtrip voyage from Papeete to […]

  • Destinations

Raes on Wategos celebrates 30th birthday and guests get the presents

World famous luxury boutique hotel Raes on Wategos, in Byron Bay, has launched its 30th birthday celebrations with a Raes Indulgent Escape package. Available for all stays of two nights or more, from June to August, the curated package offers an invitation to indulge in a shared celebration of Raes 30th birthday, whilst revelling in […]