roy morgan research

Aviation

Why Aussies are crazy for Air NZ

Air New Zealand is possibly the only NZ export Aussies can’t claim as their own. We still have Russell Crowe though.

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Destinations

How to encourage employees to take annual leave

Last time we took leave we went on a regional NSW holiday but it rained the entire time & we got car sickness. But don’t let that dissuade you.

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Travel Agents

Aussies choose favourite travel agent

by Hannah Edensor

An OTA has pipped Flight Centre at the post to take #1 spot. Although there wasn’t an official running race to determine who’s better.

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Aviation

Which airlines won the Customer Satisfaction crown?

by Hannah Edensor

The Customer Satisfaction award is one of the highest honours for an airline. After the Most Frequent Inflight Snack award and the Mile High award, of course.

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Destinations

Which capital city holds the key to Aussie’s hearts?

by Hannah Edensor

We wrote this headline to be purposely tricky. But not tricky in a magician sense, more like getting you to click to find out the answer.

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Tourism

Travel Agents

Tide is turning: Aussies planning a holiday drops to lowest point in three years

by Daisy Melwani

Travel agents don’t panic! Holiday intention drops, but what’s to blame? Terrorism or frugal living? This study aims to help travel agents and tour operators spend their marketing dollars wisely.

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Travel Agents

New data reveals Top 10 travel agents with likelihood of return business

by Daisy Melwani

In a surprising move, you won’t guess which online company comes out on top and which bricks and mortar business has climbed its way up to feature in the top 10.

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Aviation

Fickle Aussies harder to turn into loyal customers

by Daisy Melwani

Aussies play cheeky buggers when it comes to checking out travel competition online, research shows. Sadly, research doesn’t include what our partners get up to online.

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Tourism

Travellers prefer big city escapes

by Hannah Edensor

Aussies are leaving the rural dust behind and heading straight for the big smoke.

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Tourism

Who won best airline of the month?

by Hannah Edensor

The battle between Virgin and Qantas continues in the latest Customer Satisfaction Awards. Can you pick the winner?

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Tourism

Holiday intentions hit a serious slump

by Hannah Edensor

Now more than ever is the time for agents to learn the travelling habits of Aussies, and how they can beat the slow-down.

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Destinations

The cost of a capital city stay

by Hannah Edensor

Most holidays require you to fork out a fair bit of cash, so we’ve crunched the numbers to find out just how much it costs to holiday in Australia’s capital cities.

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