choice

Travel Agents

CHOICE targets Flight Centre with exposé of consumer complaints

The consumer advocacy group has gone after Australia’s biggest travel agency network in a fresh bid to push for a change in Australian consumer laws.

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Tourism

New report claims Australians have “lost trust in the travel industry”

The report says that “unacceptably slow” and “difficult” refund processes have left many Aussies seeking stricter laws for travel providers.

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Tourism

“Misleading and provocative”: CATO unleashes on CHOICE over new travel survey

Brett Jardine has offered a stinging critique of the consumer advocacy group’s survey. Dissect all the drama here.

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Aviation

Qantas, Virgin among domestic airlines slammed by Choice

by Daisy Melwani

Aussie domestic airlines are facing a scolding at the principle’s office over “systemic breaches” of consumer law on how they’re treating passengers.

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Travel Agents

ATAS penetration “gold”: Westbury

by Daisy Melwani

Love it or lump it, it’s winning strides with one in five Aussies now aware of what it means to use an ATAS agent.

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News

Consumers warned as industry reform put to test

The deregulated travel industry has already come up against its first challenge with the collapse of Victoria’s Australian Specialty Tours. […]

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News

Choice Hotels expands into China

Melbourne-based Choice Hotels Australasia has announced expansion plans for the hotel group in for Greater China, with 30 new build […]

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News

Brisbane hotel takes home Choice award

Choice Hotels Australasia was celebrating in Los Angeles last week as its Brisbane property, Comfort Inn & Suites Robertson Gardens, […]

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News

Consumer watchdog gets behind TCF

Consumer watchdog Choice has referred to the cancellation of Classic International Cruises’s Australian season as evidence that abandonment of the […]

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News

Airline earlybirds the “litmus" test

The airline earlybird campaign will be the “litmus test” for the industry over the next three months in a market […]

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News

Profit declines at Travellers Choice

Travellers Choice has seen a sharp fall in profits but said it still represents a “solid performance” in a difficult […]

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News

Choice pushes economy offering

Choice Hotels Australasia is set to grow its economy franchise brand Econo Lodge, claiming “unprecedented growth” since its launch in […]

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