Ovolo unveils new guest perks offering freedom and flexibility
Want to impress your clients with better rates, flexible cancellations and a shirt load of freebies? Check out your new favourite boutique hotel range right here.
Carnival Cruise Line announces cancellations and itinerary modifications through to 2023
Spare a thought for the cruise line’s support team, who are madly racing to get in contact with all affected agents and customers.
Travel agents issued best practice guidelines for COVID-related cancellations
We’ve spent hours trawling through the new guidelines to bring you this summary. And when we still didn’t understand them, we asked AFTA what they were all about.
Travel agents “well within their legal rights” to charge cancellation fees, says Westbury
AFTA’s chief executive has gone into bat for agents once again. Travel Weekly understands he’s chosen his Gray-Nicholls English willow to use this time around.
“Travel agents deserve to be paid”: AFTA stands up against mainstream media reports
The association has ramped up its efforts to protect travel agents from the “misreporting” of refunds on cancelled trips by mainstream media outlets.
Airbnb commits $400m to hosts to cover COVID-19 cancellations
by Christian Fleetwood
The short-stay accommodation giant has also secured a $1.6 billion investment from two private equity firms.
“We won’t be swayed”: more cancellations today as Jetstar workers strike again
Workers announced this morning their strike plans over the Christmas and New Year holiday period. Find out if flights will be disrupted here.
Passengers left stranded as airline suspends all international flights
by Ali Coulton
It looks like there may be turbulence ahead for Jet Airways if it fails to secure funding at a meeting with its lenders today.
European airline ceases operations, cancelling all flights and leaving passengers stranded
Airports across Europe are no doubt furious this morning, following the collapse of a small airline that left thousands of passengers stranded.
Online booking site cancels thousands of trips without refunding travellers
Thousands of angry customers have taken to Twitter to vent their rage. Personally, we prefer eating chocolate and stomping around the room to let our feeling be known.
Wild weather causes almost 100 cancellations at Sydney Airport
by Ali Coulton
Our train was delayed by a whole hour this morning because of the downpour. Or at least, that’s what we’re telling our boss.
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