Bestjet gets ATAS boot
AFTA is laying down the law, and another retailer has failed to fit the bill.
Railbookers’ future uncertain, Australian Escapes cemented
The Australian operations of Railbookers hangs in the balance. Bit like when a queue forms around the business class cou...
AFTA on job hunt
AFTA says hello to ACCMC Chairman, bids farewell to ATAS compliance manager and is on the search for another. If you're ...
ATAS changes gear as GM O’Riordan departs
AFTA says bye bye to Gary O'Riordan as it promises the continued evolution of the ATAS scheme.
ATAS training requirements raised following review
Customer-facing agents may have to 'hit the books' after an ATAS review found the bar needed to be lifted on education s...
Rogue agents will be held to account: AFTA
Agents that do wrong thing by consumers will face serious consquences.
AFTA drives ATAS message out to regional Australia
AFTA's ATAS TVC aired on regional screens for the first time at the weekend - find out what it hopes to achieve.
AFTA tweaks ATAS in line with review, but stands firm on issues
Nine of the 11 recommendations made in ATAS' first year review will be adopted - find out the key changes here.
Why AFTA is a "mongrel"
Westbury has called it, saying that AFTA is less pure bred show dog and more mongrel.
Industry needs to get in tune with consumers: AFTA
You know the old saying the customer is always right? Well it still applies, says AFTA. And the industry needs to get on...
ATAS penetration “gold”: Westbury
Love it or lump it, it's winning strides with one in five Aussies now aware of what it means to use an ATAS agent.
Critics flaring ATAS debate to focus on “bigger picture”
On the back of six agency failures in 12 months, one travel group argues industry deregulation isn’t at fault.
Open to one and all, it’s time to have your ATAS say
One year on, AFTA are set to review ATAS and welcome your feedback and recommendations.
Defunct travel agency strands, abuses customers
Customers have been left without a holiday, while others were stranded in Europe after the collapse of a WA travel agenc...
Travel agent wanted by police
A second travel agent in as many months is wanted for questioning by detectives for allegedly duping clients out of pre-...
Missing travel agent does runner… to the police
Jordan Dittloff, the Victorian travel agent who disappeared with his clients' money, has been arrested.
AFTA overhauls criteria for stronger industry
The ATAS accreditation criteria will be tightened, effective immediately.
Travel agent allegedly does a runner with client money
A travel agency owner has reportedly disappeared without a trace leaving customers thousands of dollars out of pocket.