John O’Sullivan on Experience Co.’s reset, travel’s recovery and Westbury’s “appalling” comments
by Huntley Mitchell
Travel Weekly has gone one-on-one with Experience Co. CEO and former Tourism Australia boss John O’Sullivan. As in interview him – not verse him in an online game of chess or Battleship.
AFTA backs Tourism Australia’s new specialist program for agents
With all the negative press attention surrounding AFTA last week, this new training program is a welcome distraction for the industry body.
“Bitchy boss”: ACA journo rips into former AFTA chief Jayson Westbury
by Ali Coulton
CONTENT WARNING: if you have an aversion to judgy shaking of the head, snide remarks and dramatic close-ups, proceed with caution.
AFTA boss apologises after suggesting female TV host needed “a firm uppercut”
by Ali Coulton
Jayson Westbury has been busy back-peddling after suggesting a well-known Aussie TV presenter needed “a firm uppercut or a slap across the face”.
AFTA urges governments to “forget the road to recovery, we need to be on the runway”
With interstate travel in Australia unlikely to return for another few weeks, one of the industry’s peak bodies is getting impatient.
Travel agents “well within their legal rights” to charge cancellation fees, says Westbury
AFTA’s chief executive has gone into bat for agents once again. Travel Weekly understands he’s chosen his Gray-Nicholls English willow to use this time around.
“Travel agents deserve to be paid”: AFTA stands up against mainstream media reports
The association has ramped up its efforts to protect travel agents from the “misreporting” of refunds on cancelled trips by mainstream media outlets.
AFTA to help agents mentally prepare for challenges ahead
Are you struggling with your mental health amid all the uncertainty and damage caused by COVID-19? We highly recommend checking out these new webinars courtesy of AFTA.
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