WATCH: TikTok creator explains the benefit of travel agents to Gen Z

WATCH: TikTok creator explains the benefit of travel agents to Gen Z

Unbeknownst to many of today’s youngsters, prior to the advent of the internet people who wanted to book travel only had the option of doing so in person.

The process of finding a travel agent and booking trips in person (which we all know and love) was a given in the past if you were looking to explore the world. But many in the Generation Z populous – or Zoomers, as they are often know – were unaware of the essential helping hand that travel agents provide.

Here to educate the Zoomers is an emerging creator on TikTok known as @travelagentandy, who has enlightened fellow TikTokers with the concept of booking travel through a pro, rather than using third party sources.

@travelagentandy

♬ original sound – Travel Agent Andy

“It feels like millennials and Gen Z are just now starting to catch onto the fact that travel agents like myself still exist in the world,” he said.

Travel Agent Andy acknowledged that many travellers prefer using third-party sources like Booking.com or Expedia, but he outlined the benefits from using a travel agent.

“If you have a hotel in mind that you wanna book and you wanna book through me, it’s completely free,” he said.

“When you book through third-party websites, you’re actually marked to the hotel as a budget traveller, so they’re not going to do anything extra to woo you.”

But the Zoomers were shocked! How does this work? How do agents even make money?

And while this is common knowledge to us in the travel industry, this came as news to the young audience on TikTok.

“Travel agents collect commission on any bookings that are made,” Andy said. “There are some agents and agencies that collect money upfront just to make sure you are serious about booking, …but that’s only some. I’d say the majority of agents in general are free to work with.”

One TikTok user asked, “How do we go about finding someone thats good in our area?” Andy replied that travellers shouldn’t look for someone in their close proximity, but rather someone with expertise in the desired location or type of travel.

His video on why you should use an agent has amassed over 2.5 million views and he currently has almost 80,000 followers on TikTok.

Email the Travel Weekly team at traveldesk@travelweekly.com.au

    Latest comments
    1. The Third Party booking sites Andy is referring to are (presumably) online accommodation booking agents. Of these, the well-known ones that most travelers are using are huge and VERY influential with accommodation providers. They have solid contracts with major accommodation providers. So Andy is claiming the possibility of getting preferential treatment through booking with a travel agent but this can also be true in the case of booking through the Third Party sites as they have buying power – probably much more. (using the same reasons as Andy has given).
      Where I think what Andy should have been aiming for is not about gaining a possibility of a small incentive (Room upgrade or a few perks & coupons, etc) but that personalized service, i.e. Human Touch that a traveler gets from Andy which the Third Party cannot replicate even with the use of their digital robots PLUS complete transparency of information about the state of the accommodation which some of the travel agents like Andy can provide is very valuable. For example, a super discount which is provided by the Online booking site may not reveal (or even know) that there is a major renovation taking place in that hotel during your intended stay. Travel agents can give travelers current knowledge of the product.
      So yes, booking with the right travel agent will come out better in the end but not just the reason given by Andy.

@travelagentandy TikTok travel agent

Latest News

  • Destinations
  • Partner Content

The Solomon Islands’ is ‘Kulture-plus’

Be grateful that your experience of 'headhunting' is limited to some random dude reaching out to you on LinkedIn.

Partner Content

by Travel Weekly

Travel Weekly
  • Cruise

Cruise Traveller’s new Scottish Highlands cruise tour package

Australian small ship cruising specialist, Cruise Traveller, offers a 20-night land and sea holiday in the UK aboard the Lord of the Glens. The tiny cruise line’s 52-guest boutique vessel, Lord of the Glens, is purpose-built to explore the intricate waterways and lochs of the Scottish Highlands. It boasts a rich, traditional ambience with polished […]

  • Cruise

Celebrity Xcel’s keel-laying ceremony in France, with 2025 inaugural sail planned

Construction has commenced on Celebrity Cruises’ next ship, Celebrity Xcel, with a keel-laying ceremony at the Chantiers de l’Atlantique shipyard in Saint-Nazaire, France. An Edge Series ship, Celebrity Xcel will set sail in autumn 2025, with several new yet-to-be-revealed offerings. At the ceremony, Jason Liberty, president and CEO of Royal Caribbean Group (RCG), the parent […]

  • Destinations
  • Tour Operators

Globus unveils nine new independent tours for 2025

Coach touring brand Globus has unveiled nine new independent tours for 2025, from Bangkok to Bali and Abu Dhabi to Nepal. “With Globus Independent tours, our guests are free to enjoy the many benefits of touring, untethered and unscheduled,” APAC head of marketing, Globus family of brands (GFOB), Chris Fundell said. “Providing hand-picked hotel accommodations, […]

  • Hotels

Mandarin Oriental Hotel Group opens Mandarin Oriental Mayfair

The Mandarin Oriental has opened a second property in London, the Mandarin Oriental Mayfair, in the heart of historic Hanover Square. Designed by internationally renowned Rogers Stirk Harbour and Partners, the hotel is the first new build in Mayfair in over a decade. Bringing a modern architectural approach to one of London’s most storied squares, […]

  • Hotels

Outrigger Reef Waikiki Beach Resort unveils Coral Kids Club

On top of its US$85 million (AU$150m) transformation, Outrigger Reef Waikiki Beach Resort’s new Coral Kids Club provides an engaging activity centre for kids. Designed for keiki (children), ages 5-12, the activity centre offers daily cultural workshops with hands-on activities rooted around the Āina Guardian workbook. It was developed by Candes Gentry, co-author of Eat […]

  • Hotels

Minor Hotels announces fourth franchised hotel

Minor Hotels has added to its portfolio of more than 500 hotels in operation after signing Oaks Melbourne on William Suites as its fourth franchised hotel. The 220-room apartment hotel is the third Oaks property signed under a franchise model after the Oaks Toowoomba and Oaks Townsville Metropole. The proven success of these properties highlights […]