Unbeknownst to many of today’s youngsters, prior to the advent of the internet people who wanted to book travel only had the option of doing so in person.
The process of finding a travel agent and booking trips in person (which we all know and love) was a given in the past if you were looking to explore the world. But many in the Generation Z populous – or Zoomers, as they are often know – were unaware of the essential helping hand that travel agents provide.
Here to educate the Zoomers is an emerging creator on TikTok known as @travelagentandy, who has enlightened fellow TikTokers with the concept of booking travel through a pro, rather than using third party sources.
“It feels like millennials and Gen Z are just now starting to catch onto the fact that travel agents like myself still exist in the world,” he said.
Travel Agent Andy acknowledged that many travellers prefer using third-party sources like Booking.com or Expedia, but he outlined the benefits from using a travel agent.
“If you have a hotel in mind that you wanna book and you wanna book through me, it’s completely free,” he said.
“When you book through third-party websites, you’re actually marked to the hotel as a budget traveller, so they’re not going to do anything extra to woo you.”
But the Zoomers were shocked! How does this work? How do agents even make money?
And while this is common knowledge to us in the travel industry, this came as news to the young audience on TikTok.
“Travel agents collect commission on any bookings that are made,” Andy said. “There are some agents and agencies that collect money upfront just to make sure you are serious about booking, …but that’s only some. I’d say the majority of agents in general are free to work with.”
One TikTok user asked, “How do we go about finding someone thats good in our area?” Andy replied that travellers shouldn’t look for someone in their close proximity, but rather someone with expertise in the desired location or type of travel.
His video on why you should use an agent has amassed over 2.5 million views and he currently has almost 80,000 followers on TikTok.