Cruise

Princess Cruises welcomes aboard new president

Carnival Corporation has announced the appointment of John Padgett as president of Princess Cruises, effective immediately.

Serving as president of one of Carnival’s most iconic brands, Padgett will oversee all performance and operational functions of Princess Cruises and its global fleet of 14 ships sailing cruise guests to nearly 400 destinations around the world annually.

He will report directly to Jan Swartz, group president of Holland America Group, which includes the Princess Cruises, Holland America Line, Seabourn and P&O Cruises Australia brands.

Since July 2014, Padgett has served as chief experience and innovation officer for Carnival, responsible for guest experience innovation, development, creation and operations integration.

In his new role, Padgett will also retain leadership of the corporation’s innovation unit.

Specifically for the Princess Cruises brand, Padgett has been a key player in the development and implementation of the Princess MedallionClass experience.

This includes the creation and development of the award-winning Medallion wearable device and the enabling OCEAN platform that enhances and personalises the overall cruise experience.

“John is the mastermind behind our state-of-the-art OCEAN platform and was a key player in our fleet transformation, working closely with Princess team members in virtually every area of our operation to enable the MedallionClass experience for all our guests,” said Swartz.

“John’s vision, drive and performance, combined with his commitment to providing the best guest experience in the industry, have helped position Princess for success well into the future.

“We warmly welcome John to the role and look forward to his stewardship as we navigate this fast-changing, dynamic environment.”

Commenting on his new role, Padgett said: “Carnival Corporation’s cruise brand portfolio, global fleets, destinations and, most importantly, dedicated shipboard and shoreside teams have provided an unmatched platform to drive guest-focused innovation.

“The opportunity to lead the iconic Princess brand and to help take the cruise content – including hotel, food and beverage, entertainment, merchandise and destination experiences – to new levels is an absolute honour.”

Prior to joining Carnival, Padgett worked for 18 years with Walt Disney Parks and Resorts, where he spearheaded the invention, development and implementation of guest engagement innovations that include the MagicBand, FastPass+ and Disney’s Magical Express.



SEE WHAT PEOPLE ARE SAYING

Leave a Reply

Hotels

Star appoints former Tyro CEO as new boss

Will a new boss mean better chances of winning on the pokies? There’s only one way to find out!

Share

CommentComments

Events

Spencer Travel expo goes off with a bang!

Don’t worry, it didn’t go off with a literal bang – although fireworks are always good fun at an event.

Share

CommentComments

Midweek Interview

Midweek catch-up with Sabre’s Darren Rickey

We caught up with SVP airline global sales at Sabre, who has been living it up in Barcelona and Southern France and honestly, we’re a little offended we weren’t invited.

Share

CommentComments

Hotels

Airbnb officially bans parties

The Airbnb party is officially gone! Now you’ll have to get pissed in a nearby park when you go on holiday.

Share

CommentComments

Hotels

TFE to bring Collection brand to Sydney

Complete with an infinity pool featuring sweeping city views, the new property is touted as a destination in itself, however, we can’t confirm that until we’re offered a free stay.

Share

CommentComments

Cruise

Avalon Waterways offers double Qantas Point incentive

Satisfy your point-junkie clients by scoring them four points per dollar spent on their next luxury river cruise.

Share

CommentComments

Aviation

Air New Zealand sets roll out date for long awaited bunk-beds in economy class

Praise the travel gods! Passengers will soon have the option to lay down in cattle class and we’re so excited we’ve decided to take our afternoon nap early.

Share

CommentComments

Aviation

Qantas proposes scrapping bonuses if it is “harmed”

Qantas has copped some bad press lately, but the silver lining is it’s a great excuse for Alan Joyce to get a nice makeover!

Share

CommentComments

Aviation

Boeing 737 MAX mid-air emergencies revealed in new investigation

Surprisingly the investigation came from the ABC and not from Air Crash Investigation, which kind of puts the show to shame a bit.

Share

CommentComments

Travel Agents

Western travel agents banned from booking Hajj pilgrimage

Those looking to complete Hajj will have to enter the Hajj lottery, which you are still astronomically more likely to win than the actual lottery.

Share

CommentComments

Wholesalers

Virtuoso uncovers key differences in how each generation travels

Meanwhile, Travel Weekly staff are conducting our own research to tap into the zoomer market by teaching the office dog TikTok dances. It’s not going well.

Share

CommentComments

Cruise

Royal Caribbean Group completes its comeback with all ships back at sea

To honour the milestone, all 63 ships in the group’s fleet sounded their horns at once, which most likely scared the sh*t out of nearby fishing boats and unsuspecting wales across the world.

Share

CommentComments