Airbnb can now scan guests on social media for psychopathic tendencies

London, UK - August 01, 2018: The buttons of Airbnb, Kindle, eBay, Music and Twitter on the screen of an iPhone.

Short-term rental giant Airbnb has developed technology that looks at guests’ online “personalities”.

It’s been more than a year since a patent for technology aimed at determining the “trustworthiness” and “compatibility” of people by Airbnb-owned tech company Trooly Inc was published in the US.

The software, built to screen potentially dangerous and unruly guests using the Airbnb app, allows the short-term rental company to flag and investigate suspicious activity.

But details of the capabilities of Airbnb’s “trait analyser” software specifically – which forms part of the company’s background check technology – have surfaced.

And online personalities play a part in whether we are deemed suitable as guests of Airbnb properties.

Moreover, according to the patent for the software, Airbnb is capable of scanning online sites, including social media, to determine traits against credit and identity checks and “secure third-party databases”.

According to multiple reports, these traits include conscientiousness and openness, as well as “neuroticism and involvement in crimes” and “narcissism, Machiavellianism, or psychopathy”, which are reportedly “perceived as untrustworthy”.

These form part of the process of forming a “trustworthiness score” by artificial intelligence, which is also impacted by a surplus of other factors, used to gauge whether the “personality” of a guest is compatible and suitable for renting a property.

In a statement, an Airbnb spokesperson confirmed it owns the patent, and told Travel Weekly Airbnb is always looking at “prospective” ways to improve trust on the platform and “reduce risk for our hosts and guests”.

“As with any other company, there are a number of patents we file, ranging from searching listings to automating booking availability, and it does not mean we necessarily implement all or part of what’s in them,” the spokesperson said.

According to Airbnb’s online statement on ‘Risk scoring’, every Airbnb reservation is scored for risk before it’s confirmed.

“We use predictive analytics and machine learning to instantly evaluate hundreds of signals that help us flag and investigate suspicious activity before it happens,” the company said.

Additionally, Airbnb says that it also runs hosts and guests against regulatory, terrorist, and sanctions watchlists.

Latest News

  • Destinations
  • Partner Content

The Solomon Islands’ is ‘Kulture-plus’

Be grateful that your experience of 'headhunting' is limited to some random dude reaching out to you on LinkedIn.

Partner Content

by Travel Weekly

Travel Weekly
  • Cruise

Cruise Traveller’s new Scottish Highlands cruise tour package

Australian small ship cruising specialist, Cruise Traveller, offers a 20-night land and sea holiday in the UK aboard the Lord of the Glens. The tiny cruise line’s 52-guest boutique vessel, Lord of the Glens, is purpose-built to explore the intricate waterways and lochs of the Scottish Highlands. It boasts a rich, traditional ambience with polished […]

  • Cruise

Celebrity Xcel’s keel-laying ceremony in France, with 2025 inaugural sail planned

Construction has commenced on Celebrity Cruises’ next ship, Celebrity Xcel, with a keel-laying ceremony at the Chantiers de l’Atlantique shipyard in Saint-Nazaire, France. An Edge Series ship, Celebrity Xcel will set sail in autumn 2025, with several new yet-to-be-revealed offerings. At the ceremony, Jason Liberty, president and CEO of Royal Caribbean Group (RCG), the parent […]

  • Destinations
  • Tour Operators

Globus unveils nine new independent tours for 2025

Coach touring brand Globus has unveiled nine new independent tours for 2025, from Bangkok to Bali and Abu Dhabi to Nepal. “With Globus Independent tours, our guests are free to enjoy the many benefits of touring, untethered and unscheduled,” APAC head of marketing, Globus family of brands (GFOB), Chris Fundell said. “Providing hand-picked hotel accommodations, […]

  • Hotels

Mandarin Oriental Hotel Group opens Mandarin Oriental Mayfair

The Mandarin Oriental has opened a second property in London, the Mandarin Oriental Mayfair, in the heart of historic Hanover Square. Designed by internationally renowned Rogers Stirk Harbour and Partners, the hotel is the first new build in Mayfair in over a decade. Bringing a modern architectural approach to one of London’s most storied squares, […]

  • Hotels

Outrigger Reef Waikiki Beach Resort unveils Coral Kids Club

On top of its US$85 million (AU$150m) transformation, Outrigger Reef Waikiki Beach Resort’s new Coral Kids Club provides an engaging activity centre for kids. Designed for keiki (children), ages 5-12, the activity centre offers daily cultural workshops with hands-on activities rooted around the Āina Guardian workbook. It was developed by Candes Gentry, co-author of Eat […]

  • Hotels

Minor Hotels announces fourth franchised hotel

Minor Hotels has added to its portfolio of more than 500 hotels in operation after signing Oaks Melbourne on William Suites as its fourth franchised hotel. The 220-room apartment hotel is the third Oaks property signed under a franchise model after the Oaks Toowoomba and Oaks Townsville Metropole. The proven success of these properties highlights […]