Technology

Airbnb can now scan guests on social media for psychopathic tendencies

Christian Fleetwood

Christian Fleetwood

Short-term rental giant Airbnb has developed technology that looks at guests’ online “personalities”.

It’s been more than a year since a patent for technology aimed at determining the “trustworthiness” and “compatibility” of people by Airbnb-owned tech company Trooly Inc was published in the US.

The software, built to screen potentially dangerous and unruly guests using the Airbnb app, allows the short-term rental company to flag and investigate suspicious activity.

But details of the capabilities of Airbnb’s “trait analyser” software specifically – which forms part of the company’s background check technology – have surfaced.

And online personalities play a part in whether we are deemed suitable as guests of Airbnb properties.

Moreover, according to the patent for the software, Airbnb is capable of scanning online sites, including social media, to determine traits against credit and identity checks and “secure third-party databases”.

According to multiple reports, these traits include conscientiousness and openness, as well as “neuroticism and involvement in crimes” and “narcissism, Machiavellianism, or psychopathy”, which are reportedly “perceived as untrustworthy”.

These form part of the process of forming a “trustworthiness score” by artificial intelligence, which is also impacted by a surplus of other factors, used to gauge whether the “personality” of a guest is compatible and suitable for renting a property.

In a statement, an Airbnb spokesperson confirmed it owns the patent, and told Travel Weekly Airbnb is always looking at “prospective” ways to improve trust on the platform and “reduce risk for our hosts and guests”.

“As with any other company, there are a number of patents we file, ranging from searching listings to automating booking availability, and it does not mean we necessarily implement all or part of what’s in them,” the spokesperson said.

According to Airbnb’s online statement on ‘Risk scoring’, every Airbnb reservation is scored for risk before it’s confirmed.

“We use predictive analytics and machine learning to instantly evaluate hundreds of signals that help us flag and investigate suspicious activity before it happens,” the company said.

Additionally, Airbnb says that it also runs hosts and guests against regulatory, terrorist, and sanctions watchlists.

SEE WHAT PEOPLE ARE SAYING

Leave a Reply

Travel Agents

Helloworld CEO pleased with investor feedback, as company completes $50m equity raising

Andrew Burnes has a bit of pep back in his step thanks to this latest vote of confidence from Helloworld’s investors.

Share

CommentComments

Aviation

More than 100 jobs to go at Brisbane Airport

The cuts will account for, what would be by the end of 2020, a quarter of the company’s workforce.

Share

CommentComments

Hotels

Hotel Wrap: Industry bodies back resilience of Victorian hoteliers, Lizard Island to reopen + MORE

Looking for some news to help you cure your winter blues? Sit back and let this week’s Hotel Wrap warm your bones.

Share

CommentComments

Aviation

Virgin Atlantic files for bankruptcy protection

Sir Richard Branson has reportedly been spotted buying Panadol in bulk to cope with the massive headache caused by Virgin’s UK-based airline.

Share

CommentComments

Destinations

Returning NSW residents from Victoria to go into hotel quarantine from Friday

Gladys has upped the strictness scale for returning NSW travellers, who will have to complete hotel quarantine at their own expense from Friday.

Share

CommentComments

Wholesalers

Crooked Compass gives agents opportunity to consult with the master

Have you been dreaming about becoming best friends with travel guru Lisa Pagotto? Now’s your opportunity to make an impression.

Share

CommentComments

Technology

Travelport launches new tool for airline health and safety

Travelport has launched a nifty new feature to make airline health and safety measures more accessible for agents.

Share

CommentComments

Destinations

STUDY: Aussies bursting for Pacific ‘bubble’ and domestic nature escapes

We creeped your clients’ search history and found out where they want to travel this year. Just kidding! An online travel platform did all the work for us.

Share

CommentComments

Cruise

Phew! Cruise line dodges potential COVID-19 outbreak after passenger tests positive

The poor old cruise industry was due for some positive news following the recent COVID-19 cases on board other cruise lines. Here it is.

Share

CommentComments

Destinations

Former Tourism Australia country manager resurfaces at Visit Sunshine Coast

Jenny Aitken hasn’t wasted much time finding a new role since her recent exit from Tourism Australia, unless you count her daytime Netflix bingeing.

Share

CommentComments

Aviation

Tigerair scratched, thousands of jobs cut and a simplified fleet: Virgin Australia’s six-point blueprint for success

Have you been wondering what the hell Virgin and its future owner have been up to as the administration process nears the finish line? All is revealed here.

Share

CommentComments

Hotels

Gun-toting hotel guest fires ‘warning shots’ after telling guests off for not social distancing

The coronavirus pandemic has unearthed some absolute crazies. On one end of the spectrum, you have Bunnings Karen; on the other end, you have this guy.

Share

CommentComments