ACCC urges frequent flyer programs to clean up their act
by Ali Coulton
Meanwhile, Travel Weekly staff are trying to convince our office dog to clean up his act after he trashed the meeting room and left a little “surprise” in the kitchen.
Velocity celebrates 10 million members with biggest-ever combined giveaway
The battle for frequent flyer supremacy continues apace, with Virgin’s Velocity announcing a giveaway so huge that it might sway Alan Joyce to become a member.
Virgin forks out $700m in attempt to fully reclaim Velocity Frequent Flyer
by Huntley Mitchell
Meanwhile, Travel Weekly’s editor has exuberantly forked out $7 for a macadamia milk latte this morning. He now has no money for lunch.
ACCC flags “significant concerns” with customer loyalty schemes
by Christian Fleetwood
Australia’s consumer watchdog has put customer loyalty schemes, including frequent flyer programs, on notice with a startling new report.
Virgin encourages customers to get creative and earn Velocity points
The most creative thing we’ve done to earn frequent flyer points was showing up to the airport on time for once. It didn’t work.
Velocity Live “to make members feel like VIPs”: Velocity CEO
by Daisy Melwani
Virgin Australia have upped the ante in its frequent flyer battle with the national carrier. So what exactly does Velocity Live give members?
Virgin and Alitalia extend partnership to frequent flyers
by Kate Webster
The frequent flyer agreement is the next step, following a new codeshare partnership between Virgin Australia and Italy’s national carrier, Alitalia, in April 2016.
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