John O’Sullivan on Experience Co.’s reset, travel’s recovery and Westbury’s “appalling” comments
by Huntley Mitchell
Travel Weekly has gone one-on-one with Experience Co. CEO and former Tourism Australia boss John O’Sullivan. As in interview him – not verse him in an online game of chess or Battleship.
REVEALED: The top destinations on Aussie travellers’ wish lists
This new research proves that, despite the lockdowns and restrictions, Aussies are still dreaming about travel possibilities.
Tips for navigating your travel agency teams through COVID-19
by Nicole O'Sullivan
Has your team lost their way a bit ever since the COVID-19 grabbed the travel industry by the balls? Get them back on track with this advice-filled read.
How to continue engaging with your customers during COVID-19
by Dr Jana Matthews
Here’s some sage advice from a university professor on customer engagement. It’s basically a giant marketing magnet in word form.
Experts warn ‘immunity certificates’ for travel could be “extremely dangerous”
As governments around the world mull the possibility of ‘immunity certificates’ for those who have recovered from COVID-19, experts have reservations about the idea.
AFTA urges governments to “forget the road to recovery, we need to be on the runway”
With interstate travel in Australia unlikely to return for another few weeks, one of the industry’s peak bodies is getting impatient.
WTTC estimates 100 million travel and tourism jobs now at risk, calls on G20 to lead recovery
A staggering 100 million jobs in travel and tourism could now be at risk due to the COVID-19 pandemic, according to the global council.
Helloworld boss predicts travel will return in a year, but cruising may take longer
Andrew Burnes has predicted international travel will not return for at least nine to 12 months, with cruising not returning to popularity until mid-next year.
STUDY: Travel and tourism critical to Asia Pacific’s economic recovery
This new research by the WTTC shouldn’t come as a surprise to anyone. Unless, of course, they’ve been living under a rock.
The safest and most dangerous destinations for LGBTQ+ travellers
As we approach 2020, it’s difficult to believe that for LGBTQ+ people, planning a trip can still be a minefield. Check out this helpful list to help keep your clients safe.
STUDY: Aussies prefer comfort of their own backyard when it comes to travel
In not so good news for agents, Aussies are most likely to stay close to home instead of exploring far and wide, according to new research.
“Tours and activities are really lagging behind”: Klook marketing boss talks tech in travel
We caught up with Klook’s ANZ marketing director (and Travel DAZE speaker), Jonathan Williams, to talk technology and sustainability in the travel industry.
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