Looking to kick-start your career? Or perhaps give it a gentle shove in the right direction? Look no further.

No need to panic, but TIME’s first intake closes NEXT WEEK! Ok, we lied. If you haven’t started your application yet then you probably should start panicking soon.

We’ve been gazing over Spencer’s shoulder as she consults her crystal ball. Well, we were until she noticed and told us to go away.

To celebrate 20 years of Spencer Travel, we asked Penny Spencer to share what she’s learned on her spectacular journey. We also bought her a cake but accidentally ate it before we could give it to her.

Our bosses’ staff retention strategy is to make sure the office never runs out of biscuits. Lord help him if we do.

The lucky recipient has scored themselves some invaluable training with the Travel Industry Mentoring Experience.

From sending 600 roses to providing ‘un-Google-able’ experiences, Spencer dished out a few industry tips and tricks on how to do personalisation right.

We asked Penny if she was as obsessed with our new rainbow shoes as she is with her staff. She politely said she wasn’t, but we won’t hold it against her.

These beautiful pictures from Spencer Travel’s new offices make our own office look like a dog kennel in comparison. And that’s not just because a dog lives here.

Penny Spencer has been awarded the accolades she deserves. Meanwhile, we’re still waiting for someone to notice our bin emptying efforts.

There’s also a reason painkillers have an increase in sales every Monday morning. But that’s another story altogether. Ok, we made that up.

We’d like to take credit for this awesome piece on the future of agents, but we know most readers wouldn’t actually believe us.