“We are just surviving”: ABC highlights the plight of travel agents
The ABC has thrown its support behind travel agents, airing a segment that highlights their current and future struggles.
Life in the time of COVID-19 with Spencer Travel’s Penny Spencer
We’ve given our Midweek Interview a facelift to suit the times, starting off with the managing director of Spencer Travel and industry legend Penny Spencer.
Women in Travel Awards winners’ circle: Penny Spencer, Spencer Travel
We caught up with past WIT Award winner Penny Spencer, whose passion for the travel industry goes all the way back to when she was nine years old!
FINAL CALL: Get in quick for TIME’s latest intake of mentees
Looking to take the next step in your career? The Travel Industry Mentor Experience (TIME) is looking for its next batch of shiny new mentees!
Get your hands on a TIME scholarship, thanks to Cover-More
Looking to kick-start your career? Or perhaps give it a gentle shove in the right direction? Look no further.
Get in quick: TIME’s first intake for 2019 closes soon!
No need to panic, but TIME’s first intake closes NEXT WEEK! Ok, we lied. If you haven’t started your application yet then you probably should start panicking soon.
Penny Spencer reflects on 20 years – Here’s what she’s learned
by Penny Spencer
To celebrate 20 years of Spencer Travel, we asked Penny Spencer to share what she’s learned on her spectacular journey. We also bought her a cake but accidentally ate it before we could give it to her.
“We need to lead by example”: Penny Spencer talks staff retention and diamond days
Our bosses’ staff retention strategy is to make sure the office never runs out of biscuits. Lord help him if we do.
“We will do whatever it takes” Penny Spencer on how to WOW your clients
From sending 600 roses to providing ‘un-Google-able’ experiences, Spencer dished out a few industry tips and tricks on how to do personalisation right.
“I’m obsessed with my staff” Penny Spencer talks change management and productivity
by Ali Coulton
We asked Penny if she was as obsessed with our new rainbow shoes as she is with her staff. She politely said she wasn’t, but we won’t hold it against her.
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