otas

Travel Agents

Pandemic could push consumers to use agents over OTAs, says Barry Mayo

by Ali Coulton

The TravelManagers chairman has also predicted more bricks-and-mortar agents will make the switch to a home-based model, given the risk of further lockdowns.

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Technology

The biggest challenge facing Booking.com and other OTAs

by Huntley Mitchell

Booking.com’s regional boss kicked off this year’s Travel Tech. Summit with an insightful keynote. Find out what she had to say here.

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Technology

“Hotels need to view themselves as technology companies”, says D-EDGE’s Christine Tan

by Huntley Mitchell

D-EDGE’s Christine Tan recently graced the Travel Weekly couch for a chat about tech in the hotel industry.

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Hotels

Direct is not always best: The benefits of working with OTAs

by Matthias Dybing

Travel Weekly’s editor reckons this article is best enjoyed while listening to the 1975 hit “Why Can’t We Be Friends?” by War.

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Travel Agents

Turns out influencers have very little influence over travellers

Influencers, more like INFLUENZERS! Sorry, that was terrible. Anyway, here’s what actually has influence over your clients travel choices.

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Travel Agents

“Basic customer service will no longer cut it”: Avis’ Ian Jones

To give you an idea of what it takes to win the Avis Travel Agent Scholarship, Jones penned this piece on how all-star agents are winning to battle against OTAs.

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Travel Agents

“Aussies want the security of a travel agent” Wendy Wu’s Tamba Lebbie talks agent relations

by Ali Coulton

We chatted with Lebbie about all things Wendy Wu and why China is so hot right now. We also had a few wines with him so please excuse any typos and excessive talk of dancing.

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Travel Agents

“Reports of our death have been greatly exaggerated” Travellers Choice MD on agents

by Ali Coulton

Think brick and mortar agents are on the decline? Boy have we got news for you.

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Technology

TripAdvisor is now the top visited before booking travel site: study

A new study reveals TripAdvisor’s new dominance in the path to purchase for travellers. This drama between online travel platforms is the gift that keeps on giving.

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Travel Agents

Barry Mayo: “Technology isn’t the threat it’s made out to be”

by Ali Coulton

TravelManager’s Barry Mayo says the travel industry needs to embrace technology. All we’re embracing this morning is a piece of toast and a strong cup of tea.

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Technology

Is this app changing the OTA game?

TravelPirates are changing the game for OTAs, helping travellers seek out the world’s treasures. Though that’s not to say they’ll make you walk the plank.

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Travel Agents

Anthony Goldman on consumers using Webjet: “Go for it”

by Daisy Doctor

Positive news about OTAs is about as unlikely and surprising as our roommate finally cleaning up their dishes in the sink. They’ve turned blue.

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