otas

Hotels

Direct is not always best: The benefits of working with OTAs

by Matthias Dybing

Travel Weekly’s editor reckons this article is best enjoyed while listening to the 1975 hit “Why Can’t We Be Friends?” by War.

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Travel Agents

Turns out influencers have very little influence over travellers

Influencers, more like INFLUENZERS! Sorry, that was terrible. Anyway, here’s what actually has influence over your clients travel choices.

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Travel Agents

“Basic customer service will no longer cut it”: Avis’ Ian Jones

To give you an idea of what it takes to win the Avis Travel Agent Scholarship, Jones penned this piece on how all-star agents are winning to battle against OTAs.

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Travel Agents

“Aussies want the security of a travel agent” Wendy Wu’s Tamba Lebbie talks agent relations

by Ali Coulton

We chatted with Lebbie about all things Wendy Wu and why China is so hot right now. We also had a few wines with him so please excuse any typos and excessive talk of dancing.

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Travel Agents

“Reports of our death have been greatly exaggerated” Travellers Choice MD on agents

by Ali Coulton

Think brick and mortar agents are on the decline? Boy have we got news for you.

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Technology

TripAdvisor is now the top visited before booking travel site: study

A new study reveals TripAdvisor’s new dominance in the path to purchase for travellers. This drama between online travel platforms is the gift that keeps on giving.

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Travel Agents

Barry Mayo: “Technology isn’t the threat it’s made out to be”

by Ali Coulton

TravelManager’s Barry Mayo says the travel industry needs to embrace technology. All we’re embracing this morning is a piece of toast and a strong cup of tea.

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Technology

Is this app changing the OTA game?

TravelPirates are changing the game for OTAs, helping travellers seek out the world’s treasures. Though that’s not to say they’ll make you walk the plank.

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Travel Agents

Anthony Goldman on consumers using Webjet: “Go for it”

by Daisy Doctor

Positive news about OTAs is about as unlikely and surprising as our roommate finally cleaning up their dishes in the sink. They’ve turned blue.

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Travel Agents

Is Webjet’s threat to agents intensifying?

by Daisy Doctor

Webjet’s growth has surprised even us. We’re talking about the huge increase in profits that is, not a newly formed skin infection.

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Travel Agents

Over 50% of travel fraud comes from corrupt OTAs

by Hannah Edensor

Much like drunk dancing at Christmas parties, travel fraud is a simmering industry issue that few appear willing to broach.

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Travel Agents

Travel agents and OTAs can coexist: MTA MD

by Hannah Edensor

Ding ding ding – no that’s not the office doorbell, it’s the sound of another contender stepping into the ring to take on the OTAs.

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