Travel Agents
“Bots are programmed to sell, not care!” Artificial intelligence roasted in creepy ad for travel agency network
This ad has gone hard (and slightly dark) in highlighting why AI will never be as good as the human touch you get from booking with an agent.
Technology
Sabre and Google unveil industry-first AI travel platform
This new platform is being dubbed an industry first by Sabre and Google, and rather than fact check this claim, we’re just going to take their word for it.
Technology
Amex GBT enhances tech offering with new acquisition
The business travel behemoth has grown even bigger with this techy acquisition.
Technology
OPINION: AI is the industry’s secret weapon. Here’s why
by Sabrina Ricci
You can probably tell how basic our understanding of artificial intelligence is based on the featured image we used, so we decided to ask Travelport’s Sabrina Ricci to pen this handy piece.
Technology
5 tech trends to keep an eye on in 2020
by Sponsored by Quest Events
Identifying trends is key to staying ahead of the pack when it comes to the use of technology in travel. Here are five big ones you should be taking note of in 2020.
Hotels
Technology
Experts weigh in on the top tech trends for hotels
Travel Weekly wishes it could claim this story as one of its own, but the truth is we just copied and pasted it from an email.
Technology
Navigating the complexity of online travel
by Drew Bowering
Have you gone off-course trying to navigate through the world of online travel? Find your bearings here.
Technology
Meet Sam, Flight Centre’s new AI mobile travel assistant
The new pocket-sized travel assistant can do just about everything except for tie your shoes. And we’re expecting that feature to be rolled out shortly.
Technology
Travel agencies trial chatbot tech to serve customers
by Hannah Edensor
Do you often say robots will never replace people? Well, you might not like this story about robots replacing people.
Tourism
Travel Marketing How-To With Google & IPG Media heavyweights
by Tara Harrison
TW was at the Tourism Australia conference yesterday, as you’ll read here, it was no holiday, we can tell you.
Aviation
Chatbot Oscar to man AirNZ help-desk
by Daisy Melwani
We’ve spent hours chatting to Oscar this morning, sadly he’s more interesting than some of our colleagues.