Artificial Intelligence

Technology

OPINION: AI is the industry’s secret weapon. Here’s why

by Sabrina Ricci

You can probably tell how basic our understanding of artificial intelligence is based on the featured image we used, so we decided to ask Travelport’s Sabrina Ricci to pen this handy piece.

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Technology

5 tech trends to keep an eye on in 2020

by Sponsored by Quest Events

Identifying trends is key to staying ahead of the pack when it comes to the use of technology in travel. Here are five big ones you should be taking note of in 2020.

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Hotels

Technology

Experts weigh in on the top tech trends for hotels

Travel Weekly wishes it could claim this story as one of its own, but the truth is we just copied and pasted it from an email.

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Technology

Navigating the complexity of online travel

by Drew Bowering

Have you gone off-course trying to navigate through the world of online travel? Find your bearings here.

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Technology

Meet Sam, Flight Centre’s new AI mobile travel assistant

The new pocket-sized travel assistant can do just about everything except for tie your shoes. And we’re expecting that feature to be rolled out shortly.

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Technology

Travel agencies trial chatbot tech to serve customers

by Hannah Edensor

Do you often say robots will never replace people? Well, you might not like this story about robots replacing people.

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Tourism

Travel Marketing How-To With Google & IPG Media heavyweights

by Tara Harrison

TW was at the Tourism Australia conference yesterday, as you’ll read here, it was no holiday, we can tell you.

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Aviation

Chatbot Oscar to man AirNZ help-desk

by Daisy Melwani

We’ve spent hours chatting to Oscar this morning, sadly he’s more interesting than some of our colleagues.

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