Travel tops the list of COVID-related complaints received by the ACCC
In what will probably come as a shock to no one, travel has been the most-complained about topic by consumers since COVID-19 hit.
Virgin and Alliance Airlines now authorised to cooperate on regional and international routes
The ACCC has sent its intern to Officeworks for an ink refill, after giving this new airline pact the stamp of approval.
Trivago loses appeal after misleading consumers over hotel ads
We assume Trivago’s lawyers have since made their way from the courtroom to the pub and are drowning their sorrows.
Virgin seeks approval for alliance with regional carrier… whose biggest shareholder is Qantas
by Huntley Mitchell
We now have a better idea of what Virgin’s regional plans look like under its new owner, and it appears they are very much reliant on Qantas.
ACCC reveals how it will crack down on dodgy airline competition
by Ali Coulton
Aussie airlines are being put under Rod Sims’ giant microscope to stop them from creating unfair disadvantages for their competitors.
Rex allowed to continue coordinating regional flights with Qantas and Virgin
Neville Howell, Alan Joyce and Paul Scurrah have been emailing each other high five GIFs today after receiving this pleasing bit of news.
ACCC and AFTA welcome Etihad’s refund offer for cancelled Aussie flights
ACCC tsar Rod Sims has been breathing down Etihad’s neck, and it appears it was too much to bear for the carrier.
Travel agents issued best practice guidelines for COVID-related cancellations
We’ve spent hours trawling through the new guidelines to bring you this summary. And when we still didn’t understand them, we asked AFTA what they were all about.
Qantas hits back at allegations of “predatory behaviour” with Sydney-Orange route
by Christian Fleetwood
A war of words has taken off between Qantas and Rex. Read all about the verbal tit for tat here.
Road & Rail
ACCC raises concerns over caravanning association’s proposed ‘loyalty program’
by Huntley Mitchell
Unfortunately, we don’t have a Road & Rail Wrap for you today. Instead, we give you a yarn about a caravanning association that’s caught the eye of the ACCC – and not in a good way.
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