accc

Aviation

Qantas warns customers of refund scam

Did you receive a phone call about finally having your client’s Qantas airfare refund processed? Well, according to the airline, chances are it really was too good to be true.

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Tourism

Travel tops the list of COVID-related complaints received by the ACCC

In what will probably come as a shock to no one, travel has been the most-complained about topic by consumers since COVID-19 hit.

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Aviation

Virgin and Alliance Airlines now authorised to cooperate on regional and international routes

The ACCC has sent its intern to Officeworks for an ink refill, after giving this new airline pact the stamp of approval.

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Technology

Trivago loses appeal after misleading consumers over hotel ads

We assume Trivago’s lawyers have since made their way from the courtroom to the pub and are drowning their sorrows.

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Aviation

Virgin seeks approval for alliance with regional carrier… whose biggest shareholder is Qantas

by Huntley Mitchell

We now have a better idea of what Virgin’s regional plans look like under its new owner, and it appears they are very much reliant on Qantas.

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Aviation

ACCC reveals how it will crack down on dodgy airline competition

by Ali Coulton

Aussie airlines are being put under Rod Sims’ giant microscope to stop them from creating unfair disadvantages for their competitors.

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Aviation

Rex allowed to continue coordinating regional flights with Qantas and Virgin

Neville Howell, Alan Joyce and Paul Scurrah have been emailing each other high five GIFs today after receiving this pleasing bit of news.

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Aviation

ACCC and AFTA welcome Etihad’s refund offer for cancelled Aussie flights

ACCC tsar Rod Sims has been breathing down Etihad’s neck, and it appears it was too much to bear for the carrier.

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Travel Agents

Travel agents issued best practice guidelines for COVID-related cancellations

We’ve spent hours trawling through the new guidelines to bring you this summary. And when we still didn’t understand them, we asked AFTA what they were all about.

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Aviation

Qantas hits back at allegations of “predatory behaviour” with Sydney-Orange route

by Christian Fleetwood

A war of words has taken off between Qantas and Rex. Read all about the verbal tit for tat here.

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Aviation

ACCC told to keep its eye on Aussie airlines

by Christian Fleetwood

ACCC tsar Rod Sims has been instructed by the government to keep his eyes peeled for any dodgy moves by Australia’s airlines.

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Road & Rail

ACCC raises concerns over caravanning association’s proposed ‘loyalty program’

by Huntley Mitchell

Unfortunately, we don’t have a Road & Rail Wrap for you today. Instead, we give you a yarn about a caravanning association that’s caught the eye of the ACCC – and not in a good way.

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