accc

Aviation

Signed, sealed, delivered: ACCC authorises Virgin’s cooperation plan with Alliance Airlines

by Huntley Mitchell

Did you recently happen to see ACCC tsar Rod Sims popping some mail in your local AusPost box? All is explained here.

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Aviation

Qantas, American Airlines reauthorised to cooperate on trans-Pacific routes

Rumour has it that INXS’ “Never Tear Us Apart” could be heard blasting from Qantas’ HQ in Mascot following this news.

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Technology

OTA forced to pay $6.5m in withheld payments to hundreds of Aussie tour operators

To any big, shonky OTA that has the ACCC up their clacker, learn from Adventium’s example and pay what you damn well owe.

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Aviation

Australian aviation suffered 41pc drop in passenger numbers for December, says ACCC

Australia’s domestic airlines are gradually recovering from historically low passenger numbers, but the ACCC says snap border closures continue to create challenges for the industry.

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Wholesalers

APT avoids court action by committing to bigger customer refunds for COVID-19 cancellations

The tour company has succumbed to pressure by the ACCC and agreed to stop deducting marketing and overhead costs from booking refunds for COVID cancellations.

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Aviation

ACCC backs reauthorisation of Qantas-American Airlines alliance

It looks like Alan Joyce and Doug Parker will be buying each other anniversary gifts for the next few years.

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Aviation

Qantas’ tie-up with China Eastern Airlines approved by ACCC

It appears Alan Joyce’s tactic of kissing ACCC tsar Rod Sims’ feet worked a treat in getting this aviation alliance approved.

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Travel Agents

AFTA continues to press govt for tailored support, as Frydenberg stands firm on JobKeeper

Staff at Parliament House’s café have already memorised Darren Rudd’s coffee order, as the AFTA boss spends another week down in Canberra.

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Tourism

“Misleading and provocative”: CATO unleashes on CHOICE over new travel survey

Brett Jardine has offered a stinging critique of the consumer advocacy group’s survey. Dissect all the drama here.

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Travel Agents

AFTA prompts ACCC to update advice on COVID-affected travel

AFTA boss Darren Rudd has been rolling up his sleeves so much that his buttoned shirt is starting to resemble a tank top.

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Aviation

Qantas warns customers of refund scam

Did you receive a phone call about finally having your client’s Qantas airfare refund processed? Well, according to the airline, chances are it really was too good to be true.

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Tourism

Travel tops the list of COVID-related complaints received by the ACCC

In what will probably come as a shock to no one, travel has been the most-complained about topic by consumers since COVID-19 hit.

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