P&O’s “critical growth” sinks Marshall

NEWS IMAGES FROM THE JAMES MORGAN PHOTOGRAPHIC CONSULTANCY (02 9922 2349) – FOR EDITORIAL AND ONLINE USE ONLY - NO SALES/NO ADVERTISING

Pic credit by Jason Corroto – 26th January 2015, Sydney Harbour - P&O Cruises’ entire fleet of three cruise ships met in Sydney for the first time this morning to form an historic Australia Day display on the harbour. With Pacific Jewel berthed at Athol Bay, Pacific Pearl anchored at Point Piper and Pacific Dawn located off Kurraba Point, the trio of ships offered their 6000 guests a front row seat to Sydney’s Australia Day festivities.

Ceo Ann Sherry, updated staff on “structural changes” as part of the organisation’s “continuing growth” which now includes the promotion of Sture Myrmell as senior vice president for the cruise line, leaving Tammy Marshall out of the business.

Sherry said the move to promote Myrmell to the role and Peter Little to senior vice president fleet operations was part of the cruise line’s bid to “leverage the scale that goes with our being part of a global organisation”.

“As part of this I have reviewed the P&O structure to ensure we have clear accountability and to ensure that we have the right customer-focussed structure as P&O expands to become a five-ship fleet,” she said in an email to staff, Travel Weekly can reveal.

“Peter’s promotion to senior vice president is great news for the business giving him and his team very clear accountability for the P&O fleet and regional support for our brands. The addition of onboard revenue to Peter’s responsibilities brings our business into line with our sister brands in the US.”

“Sture has also been promoted to Senior Vice President as he takes on greater responsibility with the amalgamation of Hotel Operations and Commercial. Combining these vital customer facing areas is an important change in achieving an end-to-end focus on the customer experience, which is so critical to the growth of P&O.”

Sherry said as a result of the promotions, Marshall “will be leaving the business after the completion of projects that are significant in setting P&O up for future growth including the segmentation project”.

“I want to pay particular tribute to Tammy for her contribution in repositioning the P&O brand,” Sherry said.

“Tammy’s time at Carnival Australia has seen the addition of capacity, the development of regional ports, the surge in short-break cruising and, of course, the groundbreaking transition from onboard buffets to pantry-style food court dining.”

Sherry said Marshall’s contribution “enhanced P&O’s position as Australia’s most trusted cruise brand”.

“We are indebted to Tammy for her leadership in P&O’s continuing story of growth, innovation and customer focus,” Sherry said.

Marhsall had been with the company almost 3 years after a long-stint at The Travel Corporation where she held managing director roles at both Contiki and AAT Kings.

Credit: The Australian

Tammy Marshall, Credit: The Australian

Photo credit: The Australian

Latest News

  • Aviation

Low-cost Indian carrier SpiceJet continues to burn cash

It’s not just low-cost Australian carriers that are facing hardship. SpiceJet, India’s version of Bonza, recently announced a 72 per cent reduction in its net loss versus last year. But, despite this improvement, the airline has posted losses for six straight years. But it has secured board approval to raise up to INR 30 billion […]

  • Attractions

SAKA Museum recognised in TIME magazine’s World’s Greatest Places 2024

AYANA Resort Bali’s newly-opened cultural and events centre, SAKA Museum has been recognised in TIME magazine’s World’s Greatest Places list for 2024. Part of AYANA Bali’s resort destination, the museum integrates Bali’s rich history with state-of-the-art facilities, making it the centrepiece for the island’s spiritual and cultural heritage. TIME magazine’s inclusion of SAKA Museum in […]

  • Cruise

Silversea taps Barbara Biffi as senior vice president for global sales

Ultra-luxury and expedition cruise travel brand, Silverseas, has announced Barbara Biffi as its new senior vice president of global sales. Biffi joined the company in 2007, holding numerous positions and gaining a deep understanding of the brand, the preferences of its guests and its strategic goals, the company said. An Italian national with a wealth […]

  • Technology
  • Travel Agents

Amadeus welcomes FCM Travel as new reseller partner of Cytric Easy

Cytric Easy, the travel management tool embedded in Microsoft Teams, is to be integrated into FCM Travel portfolio. Amadeus and FCM Travel have extended their Cytric distribution agreement to include Cytric Easy. With this new agreement, global travel management company FCM Travel, becomes a reseller of the innovative travel management collaboration solution embedded into Microsoft […]